Salem, NH
16R Via Toscana, Salem, NH 03079-4844, United States of America
Pay : Communications Manager
About the Role:
The Manager, Communications is the strategic communications leader for Taymax Group, responsible for developing, managing, and executing the company’s internal and external communications strategy. This role serves as the central hub for all cross-functional initiatives, ensuring information flows clearly, consistently, and efficiently across the organization.
Acting as the voice of the brand, the Manager, Communications translates complex business priorities—spanning Operations, HR, Marketing, Facilities, IT, Finance, and more—into concise, actionable communications for field leadership and club teams. The role ensures that all messaging is aligned, workload-balanced, and delivered in a way that protects General Managers and supports the efficient operation of every club.
This leader also oversees corporate announcements, LinkedIn and employer-brand content, company-wide messaging, and organization-wide publications. As a key partner to Field Leadership, the Manager, Communications shapes the delivery of priorities, drives understanding of current initiatives, and ensures communication channels support Taymax’s mission to run the highest-performing, most member-focused Planet Fitness clubs.
Essential Duties and Responsibilities:
Strategic Communications Leadership:
Develop, enhance, and implement a comprehensive internal and external communications strategy aligned with Taymax’s business objectives and global operations direction.
Serve as the strategic owner of Taymax’s organizational voice, ensuring consistency, clarity, and quality across all communications channels.
Translate cross-functional initiatives into structured, clear, and actionable communications for the field, ensuring messaging is balanced, timely, and supportive of operational excellence.
Continually evaluate communication needs across the enterprise and innovate new tools, channels, and approaches to support ongoing business evolution.
Internal Communications & Field Support:
Anticipate field communication needs and deliver simple, relevant, and high-quality solutions that enable club teams to execute effectively.
Partner closely with Field Leadership to ensure communication delivery supports business priorities, operational workflows, and club-level execution.
Content Creation & Channel Management:
Develop and publish high-quality written content, including company announcements, leadership messages, newsletters, initiative updates, and enterprise-wide publications.
Manage corporate LinkedIn presence and support employer-brand storytelling across digital platforms.
Establish and maintain templates, standards, and brand guidelines for all communication formats to ensure consistency and professionalism.
Maintain company Intranet through Microsoft programming to drive employee engagement inclusive of Teams Channels, home page, navigation, and document storage.
Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working knowledge and advanced experience of Microsoft PowerPoint, Office, Excel, Teams and SharePoint.
Proven ability to handle multiple tasks and differing priorities in a constantly changing and demanding environment using excellent organizational, communication, negotiation and scheduling skills.
BA/BS Degree required.
5–7+ years of experience in communications, internal communications, corporate communications, or related field.
Exceptional writing, editing, and content development skills.
Strong project management and organizational abilities.
Experience partnering with senior leaders and managing cross-functional initiatives.
Ability to translate complex information into simple, actionable guidance.
Familiarity with retail, franchise, or multi-unit operations.
Must be able to travel to clubs within our Canadian market and maintain eligibility to do so.
Must posses and maintain a driving record that will allow driving on behalf of the business. This role will be in person in an office setting
Travel: Required for onboarding/training and on and as needed basis for conferences and field initiatives equating to no more than 10-20%
Physical Demands: This position is required to talk in person or on the phone. Ability to continuously stand or walk, bend, squat and occasionally lift up to 50 pounds. This job is subject to a variety of physical conditions when in the club environment.
Work Environment: This job also operates in a professional office environment and uses standard office equipment, such as computers, phones, copiers, filing cabinets, fax machines.
Why You’ll Love Working Here:
Collaborative, supportive, fast-paced and fun work environment.
Opportunities to take ownership and make an impact.
Competitive compensation and benefits package, including a free gym membership.
Our office is located in the heart of Tuscan Village in Salem, NH — one of the region’s most vibrant live–work–play communities. Employees enjoy all the convenience and energy of this growing destination, surrounded by great restaurants, shops, and outdoor spaces. Whether you’re grabbing coffee on way to the office, meeting friends for lunch, or running errands after work, everything you need is just steps away. With easy access to I-93 and plenty of parking, commuting is simple — and the atmosphere can’t be beat.
About Taymax Group:
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax’s corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at hr@taymaxgroup.com to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.