Communications Consultant - Hybrid

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Section of Surgical Sciences

Job Summary:

As a Communications Consultant, you will play a key role in driving the organization's branding, marketing, media relations, corporate communications, and special events. Collaborating closely with department leadership, you will develop and implement a comprehensive marketing and communications strategy that strengthens the organization's visibility and impact.

In this role, you will:

Translate strategic goals into actionable initiatives by creating promotional materials, managing internal and external communications, and overseeing the departmental website.
Serve as the primary communications liaison, ensuring clear and consistent messaging across all channels.
Build awareness of key programs and initiatives, effectively engaging both internal and external audiences.
Your expertise will help amplify the organization’s mission, foster strong connections, and ensure impactful communication at every level.

REQUIRED:
• Bachelor’s (or equivalent experience)
• 3 years of relevant experience
• Passion for healthcare is a plus
• Experience in video editing is a plus
• Great team engagement and communication are crucial

You will work Monday-Friday, traditional daytime business hours and will work a hybrid remote schedule. When you work on site, it will be in our office at Medical Center North located at 1211 Medical Center Dr. in Nashville, TN.

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DEPARTMENT SUMMARY:

For almost 100 years, the mission of Vanderbilt University Medical Center’s Section of Surgical Sciences has been to provide the finest quality care to patients, solve surgical problems that change practice, and educate the next generation of health care providers.

The Section is comprised of eight Departments and nine Divisions which are home to more than 240 clinical and research faculty, 118 residents and 19 fellows. For more information, please visit https://www.vumc.org/surgical-sciences/overview.

KEY RESPONSIBILITIES
• Works with department leadership to design, develop and implement marketing and communication strategies.
• Designs, develops and implements communication strategies which enable department to accomplish desired goals with regards to peer departments, professional organizations, publication venues and funding agencies.
• Coordinates communication plans with other VU/VUMC entities.
• Ensures that communication efforts are coordinated and appropriate in support of current goals and objectives of the department and VUMC.
• Coordinates the development, implementation and maintenance of web site and provides technical direction to management in carrying out marketing plans.
• Manages and serves as editor for all internal and outbound marketing communications, including overall messaging, as well as coordination of publications with the marketing and communications plan and budget.
• Garners local and national media placements in conjunction with goals determined annually.
• Facilitate the process through which each strategy is defined as a project with explicit scope, deliverables, milestones, drivers, stakeholders and subject matter experts.
• Leads the creation, execution and measurement of communications plans that support marketing strategy. Coordinates resolution of project challenges by communicating effectively and professionally to leaders.
• Facilitates process discussions with leaders as appropriate. Participates in a team-based environment, providing support for programs and initiatives across the department.
• Develops, implements, and administers a variety of special projects and provides assistance to leaders when necessary and identifies methods and resources needed for successful project planning.
• Oversee the production of marketing, communication, advertising, and promotional materials for various programs.
• Write and edit news, feature articles, and special topics for university and medical center publications.
• Review program plans and materials with management and other appropriate individuals for feedback. Coordinate with other organizations as necessary to complete materials.
• May supervise a support staff including students, temporary employees, and community volunteers.
• Assign, plan, and review work of staff.
• Determine staffing needs and make other personnel recommendations.

TECHNICAL CAPABILITIES

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Bachelor's

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.