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Job Summary
Ensure the smooth and effective roll-out of training events and special projects throughout the City. Oversee the design, development, and coordination of training, and run both large and small-scale programs for the entire City.
Job Description
Overview
The Communications and Training Coordinator monitors, coordinates, and ensures all communications and necessary training to ensure the Airside Operations staff and other users of the airport's movement area are meeting FAA training requirements. Performs general airport operations work to ensure the smooth operations.
Essential Functions
1 Develops, maintains, and implements airfield movement area training manuals and programs for movement area users; implements and facilitates manuals and training programs for all positions in Airside Operations per the FAA requirements.
2 Conducts and performs initial training for airport inspections, general duties of airside operations, emergency response, snow and ice controls, NOTAMs, ARFF requirements, and general security; conducts classroom and field training including practical evaluations for Airside Operations staff.
3 Provides and conducts training for movement area drivers, police, ARFF, Maintenance, Airport Tenants, and other users of the airfield; maintains records of all movement area users for training purposes and FAA compliance
4 Coordinates and works with Airport Operations Officers to perform general operational tasks; monitors maintenance, care, emergencies, and other standard tasks for effective airport operations.
5 Responds to all accidents, incidents, alerts, and emergencies on the airfield; performs all ALERT tasks regarding emergency event and participates in the FEMA/IMS Incident Command System requirements.
6 Ensures airports compliance with standards, regulations, and certificates; performs daily inspections, documents findings, and communicates compliance concerns with a firm knowledge of all FAA, TSA, National Fire Protection Association, and other regulating boards; enforces airport rules and issues notices of violation.
7 Responds to wildlife issues, security events, and trash processing from arriving flights.
8 Conducts and maintains records of quarterly fuel inspections of airport tenants; develops and maintains standard operating procedures and forms for Airside Operations staff.
9 Performs any and all other work as needed or assigned.
Knowledge and Skills
1 Knowledge of FAA regulations pertaining to public use airport facilities.
2 Knowledge of training manuals, programs, and the implement of new communications.
3 Ability to collect data and prepare accurate and clear non-compliance and accident reports.
4 Ability to provide service in crisis situations.
5 Ability to train, teach, and help users of the airport with varying backgrounds and knowledge.
6 Ability to communicate effectively both orally and in writing.
7 Ability to assist in effectively resolving a variety of service problems in operation of a large public building.
8 Ability to enforce restrictions on the public effectively and courteously.
9 Ability to perform project management tasks.
10 Ability to establish and maintain effective working relationships.
MINIMUM QUALIFICATIONS:
EDUCATION:
Bachelor's degree in any field.
EXPERIENCE:
Two (2) years of experience in airport operations involving any of the following:
Developing, monitoring and/or managing training programs to ensure compliance with Federal Aviation Administration (FAA) Code of Federal Regulation (CFR) Part 139 training and records retention requirements.
Monitoring and/or updating training programs to ensure it remains current with FAA (Federal Aviation Administration) Advisory Circulars
Assisting management in developing and/or facilitating professional development training for staff.
Leading Federal Aviation Administration (FAA) self-inspection program duties to include creating records and reports of daily activities, incidents or accidents
EQUIVALENCIES:
High school diploma or GED plus six (6) years of required experience will meet the education and experience requirements.
Associate degree in any field plus four (4) years of required experience will meet the education and experience requirements.
Master's degree (or higher) in any field plus one (1) year of the required experience will meet the education and experience requirements.
LICENSES and/or CERTIFICATIONS:
Valid driver's license with good driving record.
OTHER REQUIREMENTS:
Pass the Transportation Security Administration (TSA) background check (no felonies within the last 10 years)
Salary Range
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.