Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
The Commercial Strategy & Process Lead serves as a bridge across sales, delivery, and operations for the PRS Business Unit. The role combines strategic planning with hands-on execution. Activities can include offering rationalization, developing resources for sellers, operationalizing strategic initiatives, leading process optimization and various commercial integration efforts. By translating business insights into actionable initiatives, they ensure that teams are equipped with the tools, processes, and training needed to deliver consistent value to clients and achieve commercial success.
Your Responsibilities:
- Commercial Integration and Process Optimization
- Define future-state and common commercial processes for PRS, including process maps, tools, methodologies, and governance models.
- Conduct stakeholder interviews to understand current-state commercial and proposal processes, identify gaps, and uncover commonalities.
- Translate strategic goals into operational workflows that enable commercial success.
- Hand off stabilized processes to permanent owners with clear documentation and training.
- Assist in commercial integration efforts for new products, acquisitions, or business units, coordinating across IT, HR, Finance, and Operations.
- Monitor post-integration performance and proactively address gaps to optimize value realization.
Offering Alignment and Optimization- Lead the annual rationalization and prioritization of PRS (professional services) service offerings, including adding and retiring offerings as needed.
- Serve as a key strategic partner to delivery leaders by leading regular check-ins to align priorities, address challenges, and identify enablement needs.
- Organize and facilitate annual working sessions between sales and delivery teams to gather feedback, identify trends, and address requests for support.
- Translate sales and delivery insights into actionable enablement initiatives and continuous improvement plans.
- Leverage external research and data to provide insights for PRS leaders on current professional services market offerings and trends
Sales Enablement- Develop and maintain self-service sales and training resources for all service lines to promote scalability and consistency across the organization.
- Design and deliver self-paced training programs for all core service offerings, ensuring content is regularly updated to reflect evolving client needs and market trends.
- Curate and manage resources within Seismic and other internal platforms to support business development and client engagement.
- Collaborate and coordinate with LCS Training and Sales Enablement teams as needed
The Essentials - You Will Have:
- Bachelor's Degree or Equivalent Years of Relevant Work Experience
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The Preferred - You Might Also Have:
- 5+ years of experience in commercial enablement, process improvement, business development, consulting delivery, or sales operations within a professional services environment.
- Strong understanding of service line structures, go-to-market strategies, and client engagement models.
- Proven ability to manage multiple priorities and deliver results in a fast-paced, matrixed organization.
What We Offer:
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- To learn more about our benefits package, please visit at www.raquickfind.com.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
This position is part of a job family. Experience will be the determining factor for position level and compensation.
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We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.