Your role & work environment
Transaction Services (TS) is one of ING Wholesale Banking core business lines. We offer a suite of WB products and services to wholesale banking clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained growth for the WB by delivering competitive and relevant TS products.
Product Management (PM) Trade is a department within WB TS. The purpose of the PM Trade team is to unlock existing business potential and activate new client/market opportunities. The focus is on executing a strong commercial strategy aiming at stable and sustainable income flows. The Product Management Trade team makes a difference for our clients by creating and offering best-in-class and fit-for purpose products and services while continuously improving our existing proposition as well as developing new products for our client base.
As a PM within PM Trade, you will be part of the Working Capital Solutions (WCS) product management team, which is responsible for the commercial performance of the WCS products: Receivables Finance and Supply Chain Finance. The team is responsible for optimizing the commercial performance of the product suite and formulating a long-term view on how we evolve our product proposition to remain relevant to our clients in a highly competitive environment. That means taking market developments (informed by the sales organization and external input) and translating those into concrete requirements for product development and enhancements, as well as formulating a view on how the organization will commercialize the enhanced product proposition.
As a Product Manager WCS
- You report to the Head of Trade.
- You focus on commercial management, product management and marketing and apply your experience to target audiences in the fast-changing context of trade.
- You represent the voice of the customer, have a strong vision on how to attract new customers and focus on continuously improving product performance.
- You take a global view on the industry developments affecting your product and advocate the strategic direction for your product internally and externally.
- You are part of the global network, stimulating cross-border collaboration and alignment with all the parties that need to contribute to your specific business product area.
Your key responsibilities
- You will be responsible for contributing to the product strategy, design, commercial execution and the entire product life cycle.
- You will be responsible for contributing to the day-to-day product performance and P&L management.
- You will be responsible for creating & tracking business cases.
- You will be responsible for marketing, communication & customer satisfaction.
- You will be responsible for contributing to market, competition & customer research.
- You will be responsible for contributing to the product roadmap.
- You will be responsible for contributing to the product proposition.
- You will be responsible for monitoring and updating policies and other relevant governance documents related to your respective (trade) products.
- You will contribute to TS’ sustainable performance, and you identify opportunities to better serve and delight our customers in daily collaboration with Sales, Client Services and the Sector organization.
- You will be responsible for nonfinancial risk management (i.e., PARP, product review, events and issues management, audits etc.).
- You work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulations and policies.
- You are responsible for identifying the data relevant for monitoring product performance, running business cases etc.
We are looking for
- An entrepreneur who combines client focus with commercial and marketing power
- Your ability and drive to take ownership and contribute to the (product) strategy implementation
- A colleague with analytical skills who takes decisions based on data and facts
- Strong resilience: your ability to navigate through ambiguity and simplify complexity
- A proactive, creative and an out-of-the-box thinker
- An open and transparent communicator
- An energetic, motivating person who can work as part of a team but also independently
- A colleague who displays all aspects of ING’s Orange behavior
Proven track record and technical skills
- Master's or bachelor's degree
- A minimum of 10 years of work experience in banking, finance and working capital solutions
- Solid knowledge of the WCS product(s)
- Experience in commercial product management and/or marketing and/or customer experience
- Customer Market Analysis
- Financial acumen
- Business Analysis & Insight
- Excellent written and verbal English communication skills
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:
A competitive salary aligned with your skills and experience
25-28 vacation days depending on your contract
Pension scheme
13th month salary and 8% holiday allowance
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
Flexible working hours and hybrid working options
A mobility card: choose your mode of transport for commuting each day, with free public transport on weekends.
Personal growth and challenging work with endless possibilities
An informal working environment with a diverse group of innovative colleagues
About us
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Questions
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ butto