Dexcom

Commercial Operations Analyst (Market Analytics & Insights)

Vancouver, British Columbia Full time

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

 

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Dexcom is seeking a Commercial Operations Analyst, with a focus on Market Analytics & Insights, to work closely with the Canadian Commercial Teams to provide analysis and insights to support the delivery of the market’s business plan. The individual should be a self-starter and is comfortable working with large, complex and diverse data sets to provide actionable and insightful information to business partners.

Where you come in:

  • Collect, analyze, and interpret data from various sources to identify trends, patterns, and key performance indicators (KPIs) to generate meaningful insights and actionable recommendations for commercial leaders and key stakeholders.
  • Develop predictive models, forecasts, reports and dashboards that provide insights into market dynamics, customer behavior, and sales opportunities. Present these reports in a clear and concise manner to support sales leadership in making informed decisions.
  • Collaborate with commercial teams to ensure that analysis and insights are validated, relevant to business needs and acted upon. Work closely with commercial leaders to develop and refine strategies and go-to-market plans. Use data insights to identify growth opportunities and prioritize customer segments.
  • Working with third party data providers to provide analysis and identify potential opportunities for prioritization.
  • Conduct ad hoc analyses and provide strategic recommendations to optimize sales processes, improve efficiency, and drive revenue growth.
  • Collaborate with various departments, including marketing, finance, and operations, to understand business needs and align initiatives with overall organizational goals.
  • Support special projects designed to improve commercial performance and/or expand capabilities.
  • Utilize data visualization tools and techniques to present complex information in a clear and understandable format for decision-makers.

What makes you successful:

  • Proven experience in marketing analytics, business intelligence, or a related analytical role.
  • Proficiency in using analytics tools such as Excel, Tableau, Power BI, or similar platforms.
  • Familiarity with CRM systems (e.g. Veeva) and other sales-related software.
  • Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
  • Technical aptitude to include Microsoft Office tools such as Excel, PowerPoint, Word & Outlook.
  • Prior experience in the Medical Devices or Pharmaceutical industries is advantageous.
  • You may have experience of working with third party medical data providers e.g. IQVIA
  • You will be fluent in English. Bilingual with French a plus

What you’ll get:

  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Trave Required: (Highlight the appropriate range)

  • 5-15%

Experience and Education Requirements:

  • Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience.
  • At this level a graduate degree may be desirable with 4 years of related experience

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Salary:

$94,900.00 - $158,100.00