Commercial Manager, Panel & Data
South Korea
Kantar is the world’s leading AI-native marketing data and analytics business and an indispensable brand partner to the world’s top companies. We combine the most meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act. We help clients understand what has happened and why and how to shape the marketing strategies that shape their future.
About the job
We are looking for a proficient Commercial Manager to lead customer relationships and support business opportunities. You will be directly responsible for servicing our existing client base.
The ideal candidate will be experienced in collaborative sales, customer servicing, cross-department teamwork collaboration, and team leadership. We expect you to be a reliable professional, able to balance customer orientation, and a results-driven approach.
You are also responsible for building a collaborative relationship with internal and external stakeholders to further compliment client servicing team’s efforts. You will learn about the client’s business and our own capability, and act as a trusted advisor to all interested decision makers.
Job Goals
Ensure client awareness and understanding of Panel&Data’s capability particularly in online panel services.
Understand clients’ business needs
Be consultative with clients to ensure the correct solutions being offered for different study needs/project issues.
Responsible for client design, feasibility check, cost proposal, commissioning, projects issues solving, suppliers' management and invoicing.
Manage the existing teammate (1 member) for Korea and eventually integrate members (2-3) into North Asia region (Korea + Japan) in 6-12 months’ time.
Ideal Skills & Capabilities
Familiar with online panel, market research, account management or internal sales for at least 3 years.
You are able to understand client needs, and act as a trusted advisor to clients
You are able to build rapport with both internal/external stakeholders to maintain a positive working relationship.
You are an objective problem solver and hard working
You are a team player and able to mentor juniors
You are able to communicate/write well in both Korean and English
What part of Kantar might I be joining?
You’ll be joining our Profiles division, home to specialists in survey design, sampling and data science. With the world’s largest audience network (over 170 million people), we’re trusted by many of the world leading brands to provide amazing insights from real people.
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And if we combine the expertise of our people with the latest AI technology, we can really help brands discover some amazing insights.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.
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Location
Seoul, SIMPAC BuildingKorea, Republic ofKantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.