Comcast Business Digital Product Management Analyst Co-op

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Comcast’s Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology
company while developing skills that will serve you well in any career path.

Job Description

Your experience will include:

• Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.
• Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students.
• Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond.
• Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.
   

At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.
 

Organization & Team Overview

Comcast Business is the commercial services division of Comcast Corporation, focused on delivering connectivity, communications, and technology solutions to organizations of all sizes. It serves small and mid-sized businesses, enterprise customers, and public sector organizations across the United States.

At its core, Comcast Business provides high-speed internet, Ethernet, and networking solutions designed for reliability, scalability, and security. Its portfolio also includes voice services, advanced WiFi, cybersecurity, managed network services, cloud connectivity, and software-defined networking (SD-WAN). For larger and more complex organizations,
 

Comcast Business delivers fiber-based services and customized solutions through its national network. Comcast Business differentiates itself through the scale of Comcast’s broadband and fiber infrastructure, nationwide reach, and a managed-services approach that helps customers simplify IT operations and support digital transformation.
 

The brand positions itself as a technology partner that enables businesses to operate more efficiently, stay secure, and grow with confidence in an increasingly connected world. The Digital Customers Solution Organization is responsible for the Digital Experience for the Comcast Business Customers.

This team is responsible for the customer journey with our products throughout their time as a customer. Starting with Service Delivery and including using the service, paying their bill, and customer support. We are committed to delivering the best product experience for our customers.
 

Role Description

• As a Digital Product Management Analyst Co-op on the Comcast Business Digital Customer Solutions team, you will help bridge the gap between product, analytics, strategy, and execution.
• In this role, you will work closely with product managers, product analytics, and cross-functional partners to ensure data and insights are translated into clear, actionable direction for product teams. Rather than performing deep backend data analysis, you will focus on interpreting existing insights, identifying trends, and helping teams apply those insights to improve product performance and customer experience.
• You will also support the development of scalable frameworks, tools, and documentation that enable product teams to consistently measure success, track performance, and make informed decisions across both new and existing initiatives.
   

What are some interesting problems the student will work on?

• You will be supporting the definition, building, and execution on the following:
• How do we define and consistently measure success across digital product launches and evaluate ongoing performance?
• How can we better extract, translate, communicate analytics insights into actionable product decisions?
• What are the most critical customer journeys, and how do we monitor their performance?
• How do we improve visibility into product performance across multiple tools and teams?
• How can we scale best practices for using data across a growing product organization?
• Leveraging AI to enhance the way the team works
• Use data insights to help build business cases to get future work prioritized.
   

Where can this student make an impact?

• Help ensure product decisions are informed by data, insights, and measurable outcomes
• Help contribute to product exploration, discovery and even writing product requirements. 
• Improve how product teams engage with analytics, research, and development partners
• Contribute to building more structured and scalable product performance frameworks and reporting structures
• Support stronger launch readiness by ensuring measurement and tracking are in place
• Enhance team efficiency through better tooling, documentation, and process clarity
  
  Job Responsibilities

• Responsibilities include but are not limited to:

• Partner with product analytics to interpret product dashboards, metrics, and performance data, and translate into team, leadership, and executive reports
• Translate insights into clear recommendations and communicate them to product teams for roadmap planning and strategy
• Support the definition and tracking of key product performance indicators (KPIs)
• Information discovery, product journey mapping and some requirement writing
• Assist in building frameworks for measuring and tracking product success across launches and initiatives
• Create and maintain documentation, templates, and guides to scale best practices as they evolve
• Help manage and maintain product strategy data within tools such as Airtable and other tracking systems
• Support cross-functional coordination across product, analytics, UX, and development teams
• Contribute to improving how product teams plan for and monitor performance post-launch
• Other duties and responsibilities as assigned.
  
  Preferred Skills
• Strong analytical thinking and comfort working with data (interpretation, not heavy modeling)
• Ability to translate data and insights into clear, actionable recommendation
• Strong communication and storytelling skills
• Highly organized with attention to detail
• Ability to work across multiple teams and manage competing priorities
• Interest in product management, digital experiences, and data-informed decision-making
• Familiarity with tools like Excel, Airtable, or similar platforms i
• Preferred Majors: Business Analytics, Economics, Engineering Management, Information Systems, Data Analytics, Product Management/Technology/Related disciplines
  
  Minimum Qualifications and Eligibility Requirements
• Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
• Available to work 40 hours per week for 6 months starting September 22, 2026, through March 26, 2027.
• Authorized to work in the United States with no current or future sponsorship needs
• Available to report in-person to the work location on the job posting

Accountability, Communication, Professional Etiquette, Relationship Building, Resilience, Teamwork

Compensation

Base Pay: $23.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Certifications (if applicable)

Relevant Work Experience

0-2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.