Job Description
The Position
The Collections Associate Specialist will be responsible for managing a portfolio of customer accounts, continuously following up on outstanding payments. They will contact customers via phone calls and emails to remind them of overdue balances, negotiating payment terms or settlement agreements when necessary.
They will be tasked with recording and updating payment and contact information in the management system, ensuring everything is properly documented. Additionally, they will analyze customer financial information to assess their creditworthiness and risk and prepare regular reports on the status of accounts receivable.
The Collections Associate Specialist will collaborate closely with other departments, such as sales and customer service, to resolve discrepancies and disputes regarding invoices. They will also handle account reconciliations, ensuring that payments are applied correctly, and any inconsistencies are resolved efficiently.
Responsibilities
Monitoring overdue accounts, working with the team to minimize the risk of non-payment
Assist in preparing aging reports and efficiently manage the customer portfolio to ensure the company's finances remain in good standing.
Contribute to ensuring all processes and transactions comply with accounting standards, policies, SOX and statutory requirements.
Provide input to the global process owner group for operational opportunities for process and control design, as well as customer experience.
Responsible for successful delivery of OtC operations for their region.
Education & Experience:
- Bachelor’s degree in business administration, Finance, Accounting or other related to OtC.
- Up to 2 years’ experience in OtC processes.
- Fluency in English and Spanish
- Portuguese is valued
- Demonstrated intermediate Knowledge in Excel
- Experience working on regional or global teams. (Valued: Experience of Launching / Standing up a Shared Service Center).
- Demonstrated experience working in large teams collaboratively.
- Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
- Familiarity with US GAAP preferred.
- Financial background with experience in accounting processes valued.
- Proactive style in implementing new processes.
- Experience using SAP. (Valued: experience with SAP S/4 HANA).
- Experience working in shared service, regional roles, participation in global initiatives preferred
Secondary Job Description
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
Search Firm Representatives Please Read Carefully
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Annualized Salary Range
Annualized Salary Range (Global)
Annualized Salary Range (Canada)
Please Note: Pay ranges are specific to local market and therefore vary from country to country.
Employee Status:
Regular
Relocation:
Domestic
VISA Sponsorship:
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites
Flexible Work Arrangements:
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
1