Cloud SME

What success looks like in this role:

Unisys is seeking a Cloud SME to lead and support cloud operations across AWS and Azure platforms, with a strong focus on Amazon Connect, Microsoft Entra, and Azure Virtual Desktop (AVD). This role will be pivotal in ensuring secure, scalable, and compliant cloud environments for mission-critical workloads in alignment with E8 and ISM standards.

AWS Cloud Operations

• Manage AWS Organizations and Control Tower setup for multi-account governance
• Monitor account health, billing, and usage thresholds
• Maintain CloudWatch dashboards and alarms for operational visibility
• Review and manage CloudTrail logs for auditing and traceability
• Ensure compliance with AWS Config Conformance Packs aligned to E8 and ISM controls

Amazon Connect & Related AWS Services

• Maintain Amazon Connect configurations and integrations
• Support associated services:
  • S3: Storage lifecycle, access controls, retention policies
  • KMS: Key rotation, encryption policies, audit readiness
  • Replication: Monitor replication status and troubleshoot failures

Microsoft Entra

• Maintain identity and access configurations
• Support policy updates and role-based access control
• Assist with integration issues across Microsoft services

Azure Virtual Desktop (AVD)

• Monitor host pool performance and session health
• Apply patches and updates as required
• Coordinate with Nerdio Manager for scaling and automation

Nerdio Manager (Recommended)

• Manage automation workflows and cost optimisation
• Monitor provisioning tasks and alerting
• Support reporting and dashboard configuration

Certificate Management

• Oversee lifecycle of digital certificates across platforms
• Ensure timely renewal and compliance with security policies

You will be successful in this role if you have:

• 5+ years of experience in cloud infrastructure and operations
• Hands-on expertise in AWS (Amazon Connect, Control Tower, CloudWatch, CloudTrail, Config)
• Strong working knowledge of Microsoft Entra and Azure AVD
• Experience with Nerdio Manager is highly desirable
• Familiarity with Australian Government security frameworks (E8, ISM)
• Relevant certifications (AWS, Azure, Microsoft) preferred

Mandatory Requirement

NV1 Security Clearance

#LI-NV1

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.