Cloud Modernization SME

Cloud Modernization SME

The Opportunity: 

As a DevOps engineer, you know that listening to and truly understanding a client’s needs is the first step to introducing DevOps methodology to an organization. Your communication skills, combined with your technical know-how, mean you’re well-versed in setting organizations up for success. We’re looking for someone like you to bring your DevOps engineering knowledge and help our clients make a mission-forward impact. 

As an experienced DevOps customer success engineer at Booz Allen, you’ll not only convey the importance of efficiency to your clients—you’ll be directly involved in DevOps engineering work. Together with a team of experienced professionals, you’ll support the building and maintenance of a pipeline. You’ll maintain tools and automate configuration management and infrastructure provisioning. Using your software engineering knowledge, you’ll guide your team as they bring other organizations on board with DevOps and champion the adoption of related processes, tools, and roles.

Work with us to expand your DevOps engineering career while educating others.

Join us. The world can’t wait.

You Have:

• 5+ years of experience in an IT role supporting enterprise users and technical environments
• Experience with Azure data and analytics technologies, including Azure Databricks, Power BI, or Azure Pipelines
• Experience facilitating meetings, gathering requirements, and engaging stakeholders
• Experience with white-glove and high-tech or high-touch support capabilities
• Knowledge of cloud migration practices
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor’s degree

Nice If You Have:

• Experience delivering technical training, including cloud migration training and user enablement
• Experience developing standard operating procedures (SOPs), quick reference guides, and training materials
• Experience with analytic tools to measure article performance, deflection rates, and usage metrics
• Experience analyzing ticket trends and proposing knowledge gaps or process improvement
• Knowledge of cloud migration practices within a Microsoft Azure environment
• Ability to clearly convey technical information to both technical and non‑technical audiences
• Ability to problem-solve in a fast-paced environment and work collaboratively across multidisciplinary teams
• Possession of excellent verbal and written communication skills

Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.