School of Health and Rehabilitation Sciences / Health and Rehabilitation Clinics
Part time (60% FTE), permanent position
Base salary will range from $76,025 - $80,606 + 17% Superannuation (HEW Level 4)
Based at our vibrant St Lucia campus
Do you thrive in a busy client-facing position? Do you enjoy variety in your workday with a wide range of responsibilities? Would you like to work in an environment where your work truly makes a difference, with clients who genuinely appreciate the services we provide? If the answer is yes, we have the perfect position for you!
We are seeking a highly motivated, client-focused Clinics Reception and Administration Assistant to join our School of Health and Rehabilitation Sciences.
In this role, you will join our friendly and supportive Health and Rehabilitation Clinics team to deliver exceptional customer service on our reception, servicing a diverse client base including children, families and the elderly. You will be a dynamic administrator, providing high level support in the day-to-day functioning of the clinic and the team.
If you are looking for security and flexibility, this permanent, part-time position is ideal. To support the clinics operating hours, and to give you a better work-life balance, we are looking for an experienced administrator who would enjoy working shorter days from Monday to Thursday (i.e. 8am – 2pm daily, equalling a total of 21.75 hours per week).
Key responsibilities will include:
Providing reception services to prospective and current clients of the clinics.
Coordinating the scheduling of prospective and existing clients within the School’s clinics.
Providing clients with accurate information regarding the clinics’ services.
Processing invoices and payments, maintaining electronic records and monitoring client accounts.
Working collegially and collaboratively, prioritising your workload such that team and individual goals are met.
Undertaking a range of support tasks for the clinics such as restocking and ordering.
Completion of a diploma level qualification or Certificate IV with relevant work-related experience, or an equivalent combination of relevant experience and/or education/training.
Demonstrated experience working in a customer service position with a focus on administrative and reception responsibilities in a health care setting.
Demonstrated experience in the use of computer applications and other technology relevant to the position such as the Microsoft Office suite of programs, email and messaging applications, internet-based technologies and practice management software.
Be responsible for planning your own workload to ensure that the needs of the clinics are met, whilst allowing for fluctuations in workload.
Undertakes all tasks with a high level of accuracy and attention to detail.
Readiness to represent the School in a professional and courteous manner and according to contemporary standards of a health service in a high volume/pressure environment.
Aptitude for communicating with clients and students, showing appropriate levels of empathy, respect and confidentiality whilst providing a high level of customer service.
Capacity to take recreational leave around the operational requirements of the School’s clinics operating times (unless pre-approved or in exceptional circumstances).
Ability to work a part-time fraction of 60% FTE which equates to 21.75 hours per week across Monday to Thursday.
Appointment to this role is subject to the successful completion of relevant pre-employment checks which will include: verification of the right to work in Australia (employer-sponsored work rights are not available for this appointment), a criminal history check, and mandatory immunisations. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation and 17.5% annual leave loading
Flexible working arrangements, wellness programs and access to UQ Sports facilities
Affordable parking and on-campus childcare options
Opportunities for career development and progression such as UQ Study for Staff
Questions?
For more information about this opportunity, please contact Kathryn Bulmer, Practice Manager – SHRS Clinics, at k.bulmer@uq.edu.au.
For application queries, and to request the position description of this role, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
Resume
Cover letter summarising how your background aligns to the ‘About You’ section
Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close Monday 26 January 2026 at 11.00pm AEST (Job Reference Number: R-59767).
Please note interviews will be held the following week (w/c 2 February) during standard business hours.