Clinical Research Operations Manager

Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.

Our Clinical Research Team
Noom’s Clinical Research team is at the heart of our evidence-based approach to whole-person health. We design and conduct rigorous studies to evaluate the effectiveness of our programs and interventions, shaping the future of digital health through science. By aligning clinical integrity with strategic goals, our team ensures Noom's offerings are both credible and transformative.

About the Role
As Noom continues to expand its research efforts, we are seeking a Clinical Research Operations Manager to support the execution of high-quality research across clinical and UX research initiatives. This role partners closely with the Head of Clinical Research to coordinate study operations, manage regulatory processes, and ensure research initiatives are delivered efficiently and compliantly.

You will play a key role in enabling study success through strong project management, operational rigor, and cross-functional collaboration.

You Will

• Own operational execution across clinical and UX research studies, including timelines, milestones, and deliverables
• Triage incoming Jira Research Ask Tickets and maintain the Research Prioritization deck
• Perform budget reconciliation and planning across clinical research programs
• Track timelines and deliverables, surfacing and escalating blockers as needed
• Develop operational processes for new studies, including SOPs and training documentation
• Full command of study start-up with milestone planning and ongoing troubleshooting
• Oversee logistics for participant recruitment, tracking, and data management workflows
• Train and oversee Study Coordinators, ensuring high quality data capture and execution of protocols with minimal protocol deviations
• Manage Institutional Review Board (IRB) submissions, renewals, and amendments
• Ensure all research activities align with ethical guidelines, regulatory standards, and Noom policies
• Organize the team and processes that translate claims needs into scoped research projects
• Develop study protocols and measurement tools
• Manage and maintain records for study preregistration
• Collaborate with statisticians and analysts to interpret data and generate insights
• Manage and contribute to scientific outputs including manuscripts, white papers, and presentations
• Support integration of research findings into product and business strategies

About You
If you’re interested in shaping the future of health by operationalizing high-impact clinical research, this role may be for you!

You Have

• A Master's degree required; PhD preferred in a clinical research or health outcomes discipline (e.g., psychology, public health)
• 3+ years of experience supporting clinical research studies in an operational, coordination, or project management capacity
• At least 2 years of experience with IRB documentation and compliance
• Experience using Python and/or R for data analysis
• Familiarity with multiple electronic data capture systems (EDCs)
• CCRC or PMP certification preferred
• Required authorship on peer-reviewed publication(s); first-author manuscripts preferred
• Experience presenting research at academic conferences
• Strong project management capabilities, including timeline and resource tracking
• Ability to manage multiple priorities in a fast-paced, evolving environment
• Strategic thinking with the ability to align research with broader business objectives
• Excellent interpersonal and cross-functional collaboration skills

What Makes This Job Amazing

• High-impact role bridging science and strategy at a mission-driven company
• Opportunities to publish and present original research
• Collaborative, cross-functional environment with world-class researchers and clinicians
• Autonomy and ownership over research operations and innovation

Compensation Package

• The US base salary for this full-time position is $120,000.
• This reflects the salary target for the position for US-based candidates, at the time of posting. The actual salary offer is based on factors including relevant experience and training, assessment of functional skills and behavioral competencies, and location, among others.
• Other elements of Noom’s Compensation Package
• Noom offers a comprehensive and generous total rewards package. This may include a discretionary performance-based bonus, stock awards, healthcare (featuring a plan with premiums covered by Noom), paid holidays and paid leave (including Summer Fridays), 401k program, and various cash stipends and budgets for employees (wellness, tech, learning & development, etc).

Location
This position is a hybrid role, with 2 days per week on-site required in one of our offices:

• New York, NY, USA
• Princeton, NJ, USA

More About Noom
Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

Join us in shaping the future of health. Whether you're remote or in-office, you’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

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