Client Training Setup and Delivery Associate (m/f/d)

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Advisory - People and Organisation

Management Level

Associate

Job Description & Summary

PwC’s Academy is hiring a Client Training Setup and Delivery Associate (m/f/d). What if it was you? 

Your mission:

As a Training Setup and Delivery Associate, you will be positioned at the very heart of our activity. Your role will span the Academy’s value chain, from proposal management to client service:

Proposal Management:

• Ensure the effective execution of the proposal issuance workflow from design to sign off;

• Liaise with the Offering Management team and Client Relationship Managers to craft proposal content according to clients’ needs;

• Perform compliance controls and monitor deadlines;

• Conduct quality checks throughout the proposal issuance process;

• Input proposal data in the learning management system;

• Monitor the proposal issuance funnel to ensure an optimal rate.

Client Service:

• Organize open, dedicated and e-learning training programs and events (planning, trainer/participant support, venue & catering management, course material issuance and dispatch);

• Coordinate internal and external trainer pools and support effective course delivery;

• Act as key contact for clients on logistics-related matters;

• Input training data in the learning management system;

• Manage course invoicing and budgets;

• Welcome participants and provide course-related information;

• Provide feedback on planning and delivery and contribute to process improvements;

• Manage INFPC reporting on behalf of clients.

Be part of the team where we will

• Work in a dynamic and client-focused environment;

• Collaborate with experts from diverse backgrounds;

• Deliver high-quality learning experiences to our clients;

• Continuously improve training management processes.

Let’s talk if you have :

• Strong motivation for our activity;

• First successful experience in the financial sector, ideally with exposure to training;

• Ability to precisely execute instructions, prioritize and schedule work;

• Team-driven and client-focused mindset;

• Excellent interpersonal and communication skills;

• Rigorous, adaptable, and flexible;

• Excellent written and oral communication skills in both English and French.

…You are the candidate we are looking for! 

A final word about us:

PwC Academy leverages PwC’s expertise to provide organizations across sectors and geographies with premium learning experiences.
Our goal is to help develop the knowledge, skills, competences and expertise of people; to help organizations grow and retain their talents. We implement vocational training best practices that privilege quality, efficiency and innovation, and remain continuously attentive to the needs of our clients. At the very heart of our mission is our team of experts who convey their knowledge and know-how gained with leading organizations around the world.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Change Management, Communication, Emotional Regulation, Empathy, Employee Performance Management, Human Resources (HR) Transformation, Inclusion, Intellectual Curiosity, Optimism, Organizational Alignment, Organizational Consulting, Organizational Design, Organizational Development (OD), Organizational Diagnosis, Organizational Psychology, Organizational Structure, Organization Restructuring, Policy Implementation, Process Consulting, Process Redesign, Strategic Human Resource Planning, Talent Development {+ 4 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date