AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The SOC Client Success Manager (CSM) owns the overall health, value realization, and retention of assigned accounts. The SOC CSM serves as a trusted advisor to key client stakeholders, ensuring alignment between client objectives and service delivery. This role proactively drives value articulation, identifies risks and opportunities early, and partners cross-functionally to deliver measurable outcomes.