The Client Solutions Director will focus on ensuring that life sciences engagements deliver clear customer value, particularly during pilot programs and early-stage deployments. The role bridges the pre-sales and post-sale phases of client engagements, working closely with Client Executives, Solution owners, and the Customer Success team to help design solutions, coordinate pilot execution, and support successful outcomes.
A key area of focus will be supporting pilot programs related to Precision Patient Identification (PPI) and other terminology-driven solutions supporting clinical research, real-world evidence, and commercial analytics.