EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life everyday. You will feel great satisfaction knowing your talent and hard work has a purpose.
As a Client Services Coordinator, you’ll manage calendars, meetings, travel and communications to enable senior leaders to work efficiently and stay aligned with key priorities. You’ll be central to maintaining smooth operations and strong connections across teams and stakeholders.
This is a fast-paced, dynamic role best suited to someone with strong administrative skills, a sharp eye for detail, and the ability to manage multiple tasks while staying calm and professional.
This will be a full-time, 8 month secondment position based in our Melbourne office, with flexibility to work from home up to 3 days.
YOUR RESPONSIBILITIES
Coordinate calendars, travel, and daily priorities for senior leaders to support smooth operations
Plan and manage meetings from end to end, including agendas, minutes, logistics, and action tracking
Draft and format high-quality reports, presentations, and communications in line with branding standards
Manage central inboxes, phone enquiries, and filing systems to keep information organised and accessible
Support key business processes including employer transfers, tender preparation, and data maintenance
Assist with internal events, employee engagement activities, and maintain strong stakeholder relationships
ABOUT YOU
Proven experience in administration, executive support, or customer service
Strong organisational skills and excellent attention to detail
Ability to manage competing priorities and meet deadlines independently
Clear, professional communication skills both written and verbal
Comfortable with Microsoft Office and digital collaboration tools
Positive, professional, and a team player who adapts well to change
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.