Fiserv

Client Project Manager

Basildon, Endeavour Drive Full time

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Project Manager

Client Project Manager – Enterprise Payments Platform

What does a great Client Project Manager do?

The Client Project Manager plays a critical role in delivering our Enterprise Payments Platform to a growing global client base.

You’ll take ownership of projects end‑to‑end — structuring delivery from the outset, managing day‑to‑day commercials, leading client relationships, and ensuring successful delivery against agreed scope, time and budget.

Key Responsibilities

  • Deliver projects and programmes to agreed time, cost and quality standards

  • Own full project lifecycle deliverables, ensuring they meet agreed quality expectations

  • Build and maintain strong relationships with senior stakeholders across Fiserv and client organisations

  • Lead and coordinate cross‑functional teams across the full SDLC, including design, build, test, QA and implementation

  • Clearly define and adapt the project approach as priorities or requirements change

  • Manage scope, change control, resources and timelines effectively in a dynamic environment

  • Lead virtual project teams with respect, clarity and accountability

  • Take ownership of project commercials, including leadership of client negotiations

  • Contribute to the evolution of delivery and development methodologies as the business scales

  • Promote best practice and continuous improvement across the wider EPP team

Qualifications & Experience

  • Proven experience managing large‑scale, complex projects in a fast‑paced, client‑facing environment

  • Strong understanding of the full project lifecycle, including scope, change and process management

  • Deep experience delivering high‑value, fixed‑price projects with full commercial responsibility

  • Solid understanding of software development and delivery lifecycles within a commercial organisation

  • Highly organised and methodical, with strong attention to detail and adaptability to change

  • Strong track record working with remote and distributed delivery teams

  • Ability to balance competing priorities while consistently meeting key milestones

  • Excellent written and verbal communication skills, with confidence engaging senior leaders and technical teams

  • Payments industry experience strongly preferred

  • Experience with Clarity and JIRA desirable

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.