Client Officer

What we are building at Conveo

Conveo is the AI research platform enabling fast, affordable, and high quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate across insights, marketing, and product teams.

#1 What problem are we solving and why is this an important problem to solve

The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them.

#2 The team you will join

You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies.

#3 how we operate:

• We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time.
• Our engineering team talks directly with our customers. No layers in between.
• We work hard and we have fun.
• To keep our quality bar incredibly high, we want to execute with the smallest possible team.

The Role

As a Client Officer at Conveo, you will own and deepen relationships at the highest levels of some of the world’s most influential organizations. You are the strategic partner trusted by global insights, marketing, innovation, and product leaders to guide their transformation toward AI-powered qualitative research. Your work shapes how multinational enterprises adopt, scale, and operationalize Conveo across markets and business units—turning early wins into global capabilities embedded in how companies understand consumers and make decisions.

This is not traditional account management. This is a senior, high-impact role for a commercial strategist, an enterprise navigator, and a relationship architect. You will engage C-suite, VPs, and global research leaders; anticipate organizational shifts before clients articulate them; craft multi-year partnership blueprints; and unlock major expansion opportunities by aligning Conveo with your clients’ long-term strategic priorities.

Your mandate: own the commercial and strategic success of Conveo’s most important accounts, build multi-market influence networks, and drive large-scale expansion that changes the trajectory of Conveo’s growth.

This is a high-leverage, deeply relationship-driven role in which you will:

• Own and cultivate executive-level relationships across global accounts.
• Understand complex organizational structures, politics, incentives, and budget cycles.
• Lead multi-year commercial strategy for your most strategic enterprise logos.
• Drive large expansions across geographies, business units, and divisions.
• Shape high-impact narratives that position Conveo as a strategic capability, not a vendor.

Your Mission

1. Own strategic commercial outcomes across global accounts

• Hold multi-year renewal, expansion, and revenue targets.
• Build long-range account roadmaps tied to clients’ strategic priorities.
• Navigate global procurement cycles, enterprise contracting, and budget negotiations.
• Partner with CS & Research to turn usage signals into high-value commercial opportunities.

2. Build and deepen executive relationships

• Work directly with VPs, GMs, global heads of Insights, CXOs, and senior decision-makers.
• Establish Conveo as a long-term strategic partner trusted for future capability planning.
• Build influence networks across markets, functions, and leadership layers.
• Coach internal champions to advocate for Conveo at the highest levels.

3. Architect enterprise-wide expansion

• Identify and prioritize new markets, teams, and business units with high revenue potential.
• Lead multi-market deployment strategies with CS, Research, Product, and founders.
• Craft strategic proposals and pricing frameworks for global agreements.
• Drive rollouts that turn single-team adoption into organizational transformation.

4. Protect, grow, and future-proof strategic revenue

• Build robust pre-renewal strategies with long visibility into risk and opportunity.
• Maintain senior alignment continuously—not just at renewal time.
• Lead executive business reviews that articulate value, ROI, and strategic impact.
• Ensure strong stakeholder coverage across champions, influencers, sponsors, and buyers.

5. Represent Conveo as a strategic leader

• Present at executive steering committees, workshops, and global research summits.
• Collaborate with founders to shape commercial strategies for major accounts.
• Turn successful programs into flagship case studies and enterprise advocacy.
• Influence Conveo’s roadmap through client insights and future-looking needs.

What we're looking for

• 10+ years in Enterprise Account Management, Consulting, Strategic Partnerships, Market Research, or similar roles.
• Proven ownership of large, complex, multi-market enterprise accounts.
• Exceptional communication, framing, and negotiation skills.
• Ability to operate with senior executives and influence multi-stakeholder environments.
• Strong commercial instincts and experience shaping strategic account plans.
• Comfort with AI-driven products and translating technical capabilities into executive narratives.
• High ownership, deep curiosity, and a bias for action in fast-moving environments.

Nice to haves:

• Experience working with global enterprise accounts, ideally in CPG, Tech, Pharma, or Financial Services.
• Familiarity with market research or marketing workflows (qual research, panels, moderating, survey / interview design).
• Insight or qualitative research background.
• Prior experience driving enterprise-wide SaaS transformations.

What success looks like

• Conveo becomes a strategic capability embedded across your clients’ global teams.
• Your accounts deliver industry-leading NRR, including multi-geo expansions.
• Champions across markets advocate for Conveo internally and externally.
• You maintain deep executive alignment with clear multi-year partnership plans.
• Renewals are predictable, on track early, and supported by strong, measurable value.
• CS, Research, Product, and Sales see you as the orchestrator of the long-term strategy.

Why this is an incredible opportunity in your early career:

• Massive learning curve: You'll work directly with Fortune 500 brands, solving real business problems with cutting-edge AI technology experience that would take 5+ years to gain elsewhere.
• Own real impact from day one: Your work directly shapes customer outcomes and company growth, not buried in a hierarchy.
• Build rare, valuable skills at the intersection of AI, research, and enterprise sales that will define the next decade of business.

Why join us?

• Work directly with founders and leaders with a winning track-record.
• Help define how AI‑powered research becomes the new default for global brands.
• Join a world-class team with the ambition & execution power to break growth records.
• Competitive compensation with meaningful upside, and room to grow as the company scales.
• A culture that combines high standards, customer obsession, and fun, with a focus on doing great work with a lean team.
• Opportunities to travel globally to meet customers in person, building deep relationships and understanding their markets firsthand.