Client Director Web-Scale Accounts

OUR COMPANY:

Every day the team at EOS ITS has a singular drive and focus to deliver positive customer outcomes and help our customers solve their most complex IT problems on a global basis. This focus is deeply rooted in our culture driven by our owners, The Strain family, and that commitment to our customers that is unwavering. As a privately owned company EOS is not driven by a fiscal year close nor has it the need to satisfy a 3^rd party investor. This is a company that is truly customer driven, truly global in nature with an impressive ambition to match.

EOS IT Solutions is a global value added reseller that solves the most complex IT challenges for our customers but has a primary focus on Network & Security, AV and Collaboration, Smart workspaces, Rack factory/Data Center operations, Managed Services, AI and Data,  all underpinned by a global supply chain and logistics capability that is unique on a number of levels. These capabilities are underpinned by relationships with over 100 OEMs with the highest-level accreditations, entities in over 28 countries, 13 integration centers, and a population of over 2800 people committed to excellence every day. This is a World class organization looking for World class talent to join our mission.

WHAT YOU WILL DO:

 As Client Director – Web Services, you will play a pivotal role in driving EOS’s portfolio of solutions into key Web Services clients such as Microsoft, LinkedIn, and Apple. You will focus on solving global business challenges through technology, people, and managed services solutions. Your responsibilities include developing a deep understanding of client business objectives, technology needs, and planning processes, making you the primary point of contact for all aspects of the account. Your mission is to ensure an exceptional customer experience while driving growth across the full suite of EOS solutions.

KEY RESPONSIBILITIES:

 Account Ownership & Strategy

• Own and manage a defined set of enterprise or global accounts, developing multi-year account strategies and growth plans.
• Build senior-level client relationships with decision-makers across IT, procurement, finance, and business units.
• Understand client business objectives, IT environment, and transformation priorities to align EOS solutions effectively.

Sales & Revenue Generation

• Drive the full sales cycle from prospecting to proposal development, contract negotiation, and close.
• Sell across the entire VAR portfolio, including hardware & infrastructure solutions, software licensing & SaaS offerings, cybersecurity solutions, networking & data center solutions, and professional & managed services.
• Achieve assigned revenue, gross profit, and services attach targets.

Solution Development & Collaboration

• Partner with technical architects, solution specialists, services teams, and OEM/vendor partners to craft compelling, value-driven solutions.
• Coordinate cross-functional teams (service delivery, procurement, operations, marketing) to ensure seamless client engagement.
• Leverage global delivery capabilities and partner ecosystems to differentiate EOS offerings.

Client Advocacy & Relationship Management

• Act as a trusted advisor, representing the client’s voice internally.
• Facilitate regular business reviews, executive briefings, and roadmap discussions.
• Ensure superior customer satisfaction by addressing issues proactively and maintaining strong communication.

Market & Portfolio Expertise

• Stay current on emerging technologies, market trends, and vendor strategies to guide clients effectively.
• Promote and cross-sell new solutions and global service capabilities as they evolve.

Governance & Operational Excellence

• Maintain accurate pipeline forecasting and account planning within CRM systems.
• Ensure compliance with sales governance, pricing policies, and contract requirements.
• Monitor delivery and operational performance to ensure client commitments are met.

ESSENTIAL CRITERIA:

• Minimum of 7 years’ experience in enterprise account management, client director, or strategic sales roles.
• Proven background in networking, managed services, integration, infrastructure, MSP/VAR, or related technology services.
• Experience managing Fortune 250 or large global accounts.
• Demonstrated ability to sell multi-tower or multi-service programs.

Technical Understanding (Business Level)

• Cloud infrastructure/ Datacenter Services
• AV / IT infrastructure
• Managed services operations (NOC / SOC, lifecycle, monitoring)
• Network and security architecture fundamentals
• Global logistics, deployment, or supply chain (strong advantage)

 

 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.