Quilter

Client Asset Officer and Administrator

Dublin Full time

About the Business

Quilter Cheviot Europe Limited
The Dublin office was established in 2003 and has a strong and cohesive team who share a vision to provide a high-quality investment service. We have a long and successful track record and have safely navigated the economic turmoil of recent years, drawing from the extensive experience and skills of our investment managers.
In 2019 the office was authorised and established as Quilter Cheviot Europe to serve clients across the European Union.

Quilter Cheviot
Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK’s largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands.
Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.
If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.

About the Role

Level: 3
Department: Client Servicing
Location: Dublin (Hybrid)
Contract: Permanent

This is a joint role, as a Client Asset Officer you’ll be part of a team, where you will be responsible for managing the firm’s client asset risk and control framework. This entails documenting controls and processes, running the quarterly attestation process and controls testing alongside the preparation of MI to present to relevant QCE governance committees

Aiding the Client Asset team, with your role including but not limited to:

  • Analyse daily the client fund calculation, the client funds reconciliation and the client financial instrument reconciliation and perform periodic integrity checks.
  • Liaise with the Client Asset Protection team in QCL regarding any issues or queries and then forward the daily calculations and reconciliations to the HCAO for final approval.
  • Providing oversight in the process of unallocated or unidentified receipt of funds on a daily basis.
  • Analyse the daily settlement activity report for QCE trades
  • Assessment of day to day activities for CAR breaches and maintenance of the log of CAR breaches including root cause analysis and liaise with the relevant business areas to prevent recurrence.
  • Funds and Financial Instrument facility agreements - Oversee the process around producing, checking, logging the funds facilities letters and the financial instruments letters that QCE will have in place for the bank and custodians.
  • Assist the HCAO with the effective implementation of new Client Asset policies working with the Operational teams at QCL.
  • Perform a monthly attestation to ensure that the CAMP is up to date. This attestation is carried out by confirming with the key underlying document/ information owners that the information in the CAMP remains up to date or that any changes have been reflected.
  • Assist with the annual review/due diligence process of the banks and custodians and present these reviews to the HCAO for approval in writing
  • Ongoing maintenance of the CAR Risk Control Framework – contained in the CAMP
  • Responsible for ongoing maintenance of the QCE’s Client Asset Management Plan liaising with all areas of the business to achieve this.
  • Oversight of the Client Asset SLA’s and production of quarterly reports on same with bi-annual meetings to discuss performance and any related issues.
  • Support the HCAO with internal and external audits, compliance reviews and any other reviews of the CAR framework. 
  • Assist with data gathering and preparation for audits and track and support the resolution of previous audit actions preparing documentation and evidence as appropriate.  
  • Support the HCAO in the maintenance of the CAR policy and procedures
  • Undertake data collation for the MCAR
  • Support the relationship between the firm and the regulator
  • Participate in the review of any client asset operational processes
  • Oversight of third-party relationships with Banks and Custodians. 
  • The client asset officer will be the main point of contact for all operational relationships with pension administrators and life assurance companies
  • Responsibility for QCE’s processes as QFM for ARF’s and associated Revenue reporting and Revenue Imputed Distribution payment procedures.

For the Office Administration role, your role including but not limited to;

  • On a daily basis co-ordinate visitors to the office, ensuring they are clients are well looked after. Provide external catering if required.
  • Inward and Outward Post / couriers logged and distributed on the day of receipt
  • Cheques processed in line with Cheque procedure and on the day of receipt. With re relevant logs being kept up to date.
  • Ensure all invoices received are processed within 1 working day of receipt and monitor payment. With relevant logs being kept up to date.
  • Book travel and process expense claims for senior managers as required and within 3 working day of receipt 
  • Maintain up to date filing.
  • Assist Marketing, Financial Planners etc with literature requirements and general office paper/stationary needs

Take ownership to suggest and implement improvements in processes, procedures, controls and templates as and when they identify them and deliver training and support on these enhancements to the wider team

Core competencies: We use the Microsoft Office suite on a daily basis so a good understanding of Excel, Word, PowerPoint and Outlook is necessary. The individual should be comfortable using Excel functions such as VLOOKUP, IF and SUMIF (for example) and be willing to learn more in order to streamline their role. An understanding of Macros and Pivot tables would be beneficial.

About You

  • Bachelor’s University Degree preferred
  • Experience in risk management, audit, compliance or similar field.
  • Previous exposure to regulatory risk management and controls testing is desired.
  • Ability to work independently as well as manage your workload.
  • Demonstrate a positive personality and ability to communicate well with a diverse range of audience.
  • Previous client asset experience is preferred

#LI-VS1 #QC

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.

Life Assurance: 4x your salary.

Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.

Healthcare Cash Plan: Jersey employees only

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.