Chief Operating Officer

Are you a proven Integrator/Implementor who turns great ideas into scalable success?

 

Do you thrive in a fast-moving, high-accountability, high performance, value driven culture where operational excellence is not optional—but expected? Are you passionate about building systems, leading teams, and driving results from the inside out?

 

If you’re fueled by structure, KPIs/OKRs, obsessed with execution, have a growth and contribution mindset, and believe great businesses are built on rock-solid operations and systems—this may be your dream role.

 

We’re seeking a Chief Operating Officer (COO) to be the strategic Integrator/Implementor in a fast growing and scaling corporation providing legal services focused on personal injury, wrongful death, and boutique commercial litigation. This is a hands-on, highly visible leadership role for someone who understands how to translate vision into execution—and gets real joy from the success of scaling what works in a culture of high performance while holding the line on core values. Our business operates in a complex, client-facing environment where precision, service, and speed matter to deliver on expectations and service standards to our clients.

 

Final question: When faced with a challenge, do you get excited or run away?

 

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Amaro Law Firm stands as a beacon of justice in the Texas injury and wrongful death legal landscape, with a rich history of championing the rights of individuals wronged by negligence. Our roots dig deep into the heart of Houston with over twenty years of history under current ownership, with hubs extending across Austin, Dallas, San Antonio, and other Texan cities, forming a sturdy network of legal support for the communities we serve​​. 

 

Our practice areas span a vast spectrum, with a national reputation handling wrongful death & serious injury cases arising from car wrecks, work accidents, trucking accidents, product liability, and our burgeoning commercial litigation in the tech space, reflecting our diversified expertise tailored to meet the unique needs of our clients​. 

 

As COO, you'll be the architect of operational discipline and the heartbeat of day-to-day execution. You’ll lead leaders, align departments, empower middle managers, and ensure the systems, people, and processes are in place to sustain aggressive growth. The role requires a balance of strategic thinking and operational detail. You’ll work closely with the CEO and leadership team in leading the business on a day-to-day basis, driving clarity, accountability, efficiency, productivity, high performance, and momentum across the organization.

 

If you're an EOS Certified Implementer, trained in MBA-level operations with a heightened sense of emotional intelligence without the ego, or simply born to organize chaos into clarity, you’ll be in your zone here.  We find our niche has been to flourish in the chaos of our rapidly evolving industry and searching for the COO who is challenged by integrating systems and accountability in a rapidly growing environment where standards are never sacrificed.

What You’ll Do:

 

Operational Leadership & Integration

• Act as the central Integrator—aligning departments, goals, and resources across the business.
• Manage and develop department heads, ensuring operational excellence and leadership continuity.
• Monitor and enforce KPIs, SOPs, and firm-wide service standards to ensure accountability and high performance to standards.
• Own day-to-day operations and resolve cross-functional friction.

Team Development

• Build and lead a high-performing, growth-focused management team.
• Drive leadership development and team alignment efforts across departments.
• Develop structured onboarding, training, and performance systems that scale.

Financial Performance

• Maintain a minimum 25%+ gross profit margin while the firm is in high growth mode.
• Conduct regular analysis of firm metrics, using these insights to guide strategic decision-making and operational enhancements.
• Participate in budget planning and ensure cost-effective management of third-party vendors, contractors, and service providers.

Process, Tech, and AI Implementation

• Own implementation and optimization of operational systems, platforms, and tools—including workflow automation and AI solutions.
• Continuously refine and enforce SOPs and process documentation.
• Champion client-centric innovation by applying technology to improve service and satisfaction.

Strategic Execution

• Lead key strategic initiatives to support growth, profitability, and client success.
• Identify and remove bottlenecks across departments to drive scalability and improve results.
• Deliver operational insights that inform leadership decisions and strategic planning.

 

Project Oversight & CEO Alignment.

• Act as the executive manager of projects delegated by the CEO to department managers.
• Ensure department managers fully understand objectives, deliverables, and timelines.
• Track progress, remove obstacles, and drive accountability to achieve on-time completions.
• Provide the CEO with clear, consistent updates on milestones, risks, and outcomes to maintain alignment at the highest level.

 

Your Relationship with the CGO

 

You’ll work in lockstep with our Chief Growth Officer, who is leading the charge into explosive, next-level growth. As the CGO sources new firm acquisitions to fuel the firm’s growth into the next level, you will be the steady hand that swiftly and seamlessly integrates their teams, systems, and cultures into the Amaro operational framework.

 

This isn’t theoretical growth—it’s already happening, and it’s coming fast.

 

When the CGO brings in a promising new AI platform or performance technology, you won't hesitate. You’ll immediately begin weaving it into our workflows to increase efficiency, improve outcomes, and push the boundaries of what’s possible.

 

And just when you think you’ve found your rhythm, the next wave of expansion will hit like a freight train—and you’ll love every second of it.

This role isn’t for someone looking to “maintain.”  It’s for someone ready to scale, stretch, and lead through exhilarating growth as we change the game.

 

Built to Integrate

 

It’s in your DNA. You’re not a founder-in-waiting or an aspiring entrepreneur, you’re the Integrator, through and through.  That is your jam.

 

You thrive on turning vision into reality, bringing structure to ambition, and building systems that scale. While others chase the next big idea, you chase execution—because operational excellence isn’t just your skillset, it’s who you are.

 

You’ve likely taken the Rocket Fuel or EOS Integrator assessment, and your results confirmed what you already knew: this is your zone. You don’t want the spotlight—you create the engine that powers it.

 

This isn’t a detour or a steppingstone. This is your path. This is your passion. And it’s embedded in your professional DNA.

 

What We’re Looking For:

 

• Experience: 10+ years of progressive experience in operations, with a proven track record of learning fast and success in scaling teams, systems, and processes in a fast-paced, client-driven B2C environment.
• Career Trajectory: You’re either a COO or an accomplished VP of Operations on a clear career path to COO—ready to step into a top role with confidence and capability.
• Leadership DNA: Strong people leader and student of emotional intelligence with an ego in check, who knows how to lead leaders, manage managers, hold teams accountable, and inspire excellence.
• Operational Mindset: Deep love for structure, systems, and efficiency. You’ve studied this stuff. You live for it.  You read books on subjects like EOS, emotional intelligence, and leadership.
• Integrator DNA: You’re a natural counterbalance to a visionary. If you've ever taken the Rocket Fuel or EOS Integrator assessment—you know you score high.
• Strategic + Tactical: You think big but execute small to make it happen. Comfortable in boardrooms just as you are comfortable in the weeds.
• Education: MBA or equivalent professional experience preferred. EOS Implementer or deep familiarity with EOS principles is a major plus.
• Tech & Tools: Proficient with cloud-based operations platforms, KPI/OKR dashboards, and workflow automation. Bonus for AI adoption experience.

Why This Role Matters

 

You’re not just keeping the business running—your refining it, and building the backbone for what comes next. You get extreme joy and fulfillment in hitting targets, mentoring leaders and managers, systemizing for efficiencies, and executing in a high growth game changing environment. If you're a proven operator looking for a purpose-driven, high-accountability environment where your skills will be deeply valued—this is the opportunity you've been waiting for.

 

Why You Should Work Here:

 

• Mission-Driven Purpose: Our primary focus is about the right and the wrong of what’s happening, and business will follow.
• Client Advocacy & Integrity: In addition to righting the wrongs in our cases, we also protect people from bad lawyers; we’re the “real deal.”
• Established & Expanding Footprint: Nine dynamic “hub” locations and growing (bar licenses in 8+ states).
• Vision-to-Execution Culture: An innovative work environment that values and harnesses your ability to translate visions into tangible results.
• Leadership-Driven Collaboration: A collaborative and inclusive culture where your leadership and strategic insights are highly valued.
• AI-Forward Transformation: A chance to be part of something great and never before seen as we evolve our firm's direction with AI and positively impact our clients' experiences.
• Growth & Exposure Opportunities: Opportunities to attend high-level industry conferences and networking events.
• Autonomy in Innovation: The autonomy to implement innovative solutions that elevate our firm's operations and client service.
• High-Caliber Team Culture: A dynamic team of professionals committed to achieving excellence together.
• Legacy-Defining Role: A fulfilling role that enables you to leave a lasting imprint on our firm's legacy.

 

Additional Perks:

 

• A competitive compensation package reflecting the pivotal nature of your role.
• Benefits:
• Blue Cross Blue Shield with low deductible options
• Negotiable family coverage
• 401K with 4% match
• Life insurance 
• If you are the right fit, but not in Texas already, don’t worry – we will help pay to get you here!

 

We’re all about working hard and staying humble. In the spirit of humble bragging, here are some of our awards and accolades:

 

• Best Law Firms(™)- Commercial Litigation, Personal Injury, Insurance Litigation. 
• James Amaro:
• Top 100 Super Lawyers Houston – Thomson Reuters (2020-2025)
• Super Lawyers – Thomson Reuters (2016-2025)
• Rising Star – Thomson Reuters (2014-2015)
• National Trial Lawyer Top 100 – National Trial Lawyer (2011-present)
• AV rated preeminent – Martindale-Hubbell
• Lifetime Member – The Multi-Million Dollar Advocates Forum
• Matthew A. Elwell:
• Super Lawyers Rising Star – Thomson Reuters (2018 – 2025)
• Up-and-Coming 100: Texas Rising Stars (2022)
• Top 40 under 40 – Civil Plaintiff – National Trial Lawyers (2022)
• Top 40 under 40 – National Trial Lawyers (2021)
• Top Houston Personal Injury Attorney – Houstonia Magazine (2018-2020)
• Anna J. McMullen:
• Top 40 under 40 Injury Lawyers – National Trial Lawyers (2020)
• Super Lawyers – Rising Stars by Thomson-Reuters (2021)
• Top 40 under 40 – Civil Plaintiff – National Trial Lawyers (2022)
• Top Women Attorneys Rising Stars – Texas Monthly Magazine (2022)