Channel Services Sales Representative

Channel Services Sales Representative

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

We are looking for a Channel Services Sales Representative who manages Operational Services offering, positioning, and pricing across the services life cycle, guiding the direct and indirect sales teams on services-related dimensions. Responsible for planning the business objectives for a specific portfolio and achieving these objectives through ongoing adjustments of services-related decisions. Acts as a subject matter expert on Services Installed Base knowledge including positioning, pricing, marketing, and customer requirements. Communicates, briefs, and supports distribution and partners on services strategies. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Evaluates unique circumstances and makes recommendations.

The Channel Installed Base Sales Representative is a primary sales position covering HPE’s channel distributors and their associated partners. In this role, the individual works closely with channel partners and internal teams to drive services contract renewals, identify upsell opportunities within the installed base, and build a proactive pipeline aligned with growth strategies. This position plays a key role in supporting end-user customers through distributor and partner relationships while ensuring strong collaboration with internal sales teams to achieve business objectives.

Responsibilities

 

Responsibilities:

• Work with distributors and/or partners to support end-user clients on services contract renewal business
• Build and manage a sales pipeline aligned with growth strategies, executing upsell initiatives within the installed base
• Develop proactive renewal plans and manage opportunities through to closure
• Communicate the benefits of HPE services and solutions during the selling process
• Apply services and solution knowledge to assess client environments and identify opportunities to extend current business within accounts
• Manage escalations across the distributor and partner account base
• Collaborate with internal teams and channel partners to deliver business results and support sales strategies
• Enter and manage opportunities within Salesforce CRM
• Participate in business planning activities with leadership and cross-functional teams
• Perform other duties as needed or assigned

 

Education and Experience Required:

• Bachelor’s degree preferred (technical, business, marketing, or finance discipline preferred)
• 3+ years of professional experience in a related field
• 3+ years of quota-carrying or telesales experience with demonstrated success
• Experience within the technology services, IT support contracts, or contract management industry preferred
• Understanding of sales processes within the IT industry
• The role is a remote position and can be based anywhere within the United States, with minimal travel required as most partner and distributor engagement is conducted virtually.

 

Knowledge and Skills

• Knowledge of HPE services and solutions (preferred)
• Strong understanding of the end-to-end channel organizational structure
• Awareness of the competitive technology marketplace
• Naturally proactive with a clear sense of ownership and urgency
• Highly developed negotiation skills
• Strong customer and partner-facing experience
• Excellent communication, presentation, organizational, and time management skills
• Strong collaboration skills with extended sales team members and partners
• Prior experience with Salesforce.com preferred
• Strong proficiency with Microsoft Office tools (Word, Excel, PowerPoint)
• Ability to position value-added products, services, and solutions to expand customer engagements

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales

Job Level:

Intermediate

    

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 89,400 - 172,900 in California & New York // 74,800 - 172,900 in Florida & Georgia & Illinois & Texas
This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 80%/20%."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.