Change Management & System Integration Specialist

Change Management & System Integration Specialist

Company:

Boeing Distribution, Inc.

Boeing Global Services (BGS), Distribution Services, is looking for a Change Management & System Integration Specialist to join our team in Chandler, AZ or Hialeah, FL

Role Summary

Execute and operationalize communication, training, and engagement activities from an Organizational Change Management (OCM) perspective to support SAP S/4HANA integration across assigned Boeing Distribution value streams. Focus on delivering role-based training, maintaining web portal content and knowledge bases, executing communications campaigns, and supporting readiness and incident communications globally. Collaborate with the Level 4 OCM lead and program teams for alignment to global strategy and governance.

Scope

• Execute moderate-to-complex OCM activities for assigned value streams or workstreams.

• Partner with Level 4 OCM lead, SMEs, Super Users, data stewards, and technical teams to translate policy/process changes into end-user materials.

• Responsible for execution of business communications, training, portal updates, and readiness activities within defined scope.

Position Responsibilities:

• Execute communication campaigns: draft messages, schedule cadence, manage channels, and track engagement for assigned audiences.

• Create and deliver role-based training artifacts (tip sheets, quick reference guides, slide decks, recorded sessions, and eLearning outlines).

• Maintain and publish web portal pages and knowledge base articles; coordinate publishing with portal/web teams.

• Support readiness and regression testing communications and logistics for assigned tests; collect confirmations and share results.

• Coordinate and communicate status for medium-complexity incidents (triage updates, RCA communications, remediation status) with technical owners.

• Maintain training rosters, completion tracking, and evidence of learning for assigned audiences.

• Provide inputs to program dashboards and monthly governance reporting for your assigned topics.

Core Competencies

• Execution-oriented with attention to detail.

• Strong stakeholder communication and collaboration.

• Instructional design sensibility and adult-learning awareness.

• Ability to translate technical/process changes into clear user materials.

Deliverables

• Published role-based training materials and on-demand assets on the portal.

• Knowledge base articles and FAQ governance artifacts with usage metrics.

• Test-readiness communications, participant confirmations, and post-test summaries.

• Incident RCA communications and remediation status summaries for assigned incidents.

• Monthly inputs to program dashboards and trend analyses for assigned scope.

Basic Qualifications (Required Skills/Experience):

• Bachelor’s degree in communications, Organizational Change, Instructional Design, Business, or related field .

• 3+ years’ relevant experience in Organizational Change Management, communications, or learning & development supporting ERP or large system deployments.

• Hands-on experience creating and executing communications and training for technical/business audiences.

• Experience maintaining web portal/intranet content and knowledge base articles.

• Strong written communication skills and experience coordinating with technical teams on incident communications.

• Experience with training delivery methods (ILT, virtual, eLearning) and common authoring/LMS tools.

Preferred Qualifications (Desired Skills/Experience):

• Change Management certification (Prosci, ACMP) or comparable project management certification/training.

• Prior SAP S/4HANA program or ERP implementation exposure.

• Familiarity with Master Data Governance concepts and translating data/policy changes into user-facing guidance.

• Experience with analytics for campaign and portal engagement metrics.

Conflict of Interest:

• Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Travel:

This position may require traveling up to 20% of the time.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $80,000.00 - $113,000.00

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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