Change Communications Manager - Finance

One‑year fixed-term contract (with potential extension)

A Leadership Opportunity to Shape How 8,000+ People Understand ERM’s Transformation

ERM - The world’s largest pure play sustainability consultancy, is undergoing one of the most significant business transformations in our history, reimagining how we sell, deliver, and support our services globally. This is a pivotal moment for our organization, and we are strengthening our communications capability to ensure our people clearly understand what is changing, why it matters, and how it supports ERM’s long‑term strategy.

As our Change Communications Manager, you will help shape how our global workforce navigates this transformation. You will translate complex change into simple, actionable messages that build alignment, confidence, and momentum across ERM.

Why This Role Matters

In a period of enterprise‑wide transformation, communication is essential. You will play a central role in helping employees understand and engage with ERM’s evolving business model, specifically the transformation of our Finance team and processes. Working under the strategic direction of the Global Communications Director for Transformation, you will turn plans into clear narratives, ensure consistent messaging across regions, and elevate the visibility and impact of change communications globally.

What Your Impact Is

• Lead and deliver communications that bring transformation priorities to life for a global workforce.
• Shape strategic recommendations for senior leaders on how, when, and where to communicate.
• Translate complex programme information into concise, accessible messaging.
• Strengthen consistency in how transformation is communicated across business functions and regions.
• Increase employee understanding and engagement through compelling content, well‑managed channels, and thoughtful measurement.
• Ensure ERM’s transformation narrative is clear, cohesive, and aligned to our purpose and strategy.

What You’ll Bring

Required

• Experience delivering communications for complex, global, or multi‑stakeholder change initiatives.
• Strong writing skills with the ability to simplify technical or complex information.
• Demonstrated ability to operate with minimal oversight, using sound judgement to advise leaders.
• Ability to manage multiple priorities and deadlines across time zones.
• Experience with internal communications channels such as SharePoint, Viva Engage, or similar platforms.
• Confidence engaging senior stakeholders and surfacing risks or opportunities.

Preferred

• Experience in professional services, transformation programmes, or Finance‑related change.
• Familiarity with tools such as Poppulo, SharePoint/Minerva, Viva Engage, or similar internal communications systems.
• Background in advising leaders on communication style, tone, and channel selection.
• A global mindset with experience tailoring messages for diverse audiences.

Key Responsibilities

Change Enablement Support

• Lead communication planning and delivery for assigned transformation initiative primarily Finance.
• Strengthen and maintain aligned messaging within and across workstreams.
• Ensure that transformation messaging is consistent across regions and functions.

Communications Delivery & Content Creation

• Draft and deliver high‑quality internal communications with minimal oversight.
• Produce emails, newsletters, Viva Engage posts, SharePoint/Minerva updates, leader briefings, FAQs, and talking points.
• Tailor messaging for diverse audiences across multiple countries and time zones.
• Support leaders during key milestones with clear, concise communication materials.
• Translate programme updates into simple messages employees can easily act on.

Channel Management

• Partner with the Global Communications team to manage activity across internal channels (e.g., Viva Engage, Poppulo, SharePoint/Minerva).
• Ensure day‑to‑day content aligns with the transformation narrative and communications standards.
• Monitor channel performance and recommend improvements based on insights.

Engagement Activities

• Recommend ways to elevate the impact of engagement moments across the transformation.
• Own the planning and execution of global and regional engagement events (e.g., town halls, virtual meetings).
• Coordinate logistics, prepare materials, and support follow‑up actions.

Measurement & Reporting

• Track, analyze, and report on communications performance across available tools.
• Produce insights that help improve effectiveness and employee engagement.
• Identify opportunities to simplify and enhance communication approaches.

Collaboration & Stakeholder Support

• Serve as a trusted advisor to the Finance transformation and other workstreams as needed.
• Build strong relationships across geographies to gather updates and coordinate messaging.
• Provide practical communications guidance to leaders and subject‑matter experts.
• Develop a strong understanding of ERM’s business, strategic priorities, and transformation roadmap to effectively connect communications to our vision and purpose.

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ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive, it’s an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.

We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you. Our commitment doesn’t stop at hiring. Once you join us, we’ll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our 2025 Sustainability Report..