Job Title : CD Engineering Solution Architect Manager
Location: India (Bangalore)
Job Purpose
Unilever has an agreed IT mission to leverage internal & external capabilities to shift its focus to growth initiatives and business transformation in response to business strategy. It is committed to deliver simpler, more cost-effective IT solutions to support the business agenda and rooted in a standards-driven approach to architecture, key technologies, process, information, and service.
The CD Engineering Solution Architecture Manager role forms a key part of the CD Engineering Team and through this plays a key role in the co-creation, co-evolution, and co-maintenance of the CD Salesforce Platform. The mission of this role is influence and design solutions following ‘OneTech, design principles' to leverage simpler and more cost-effective IT solutions to support the business agenda rooted in a standards-driven approach (Architecture, Process, Integration, Data, Security and Services).
Experience Required
A candidate for this position must have had at least:
• Experience desining solutions for ‘Customer Experience’ business function (Trade Promotion Management, Retails and Execution, and Customer Relationship Management) using Salesforce platform.
• Experience Architecting, Supporting and Managing one of the key ‘Salesforce Platform’ (Sales/Service, Consumer Good, Commerce, Marketing, Agentforce and/or Data Cloud) clouds.
Key Accountabilities
Lead and Influence
• Partner with CD Engineering managers to understand priorities and opportunities for improvement through technology-led initiatives.
• Work closely with Customer Enterprise Architects to review and supports all new projects demand in line with Unilever strategies.
• Co-Maintain a strategic awareness of technology relevant to Unilever and facilitating relationships with technology vendors on their roadmaps as input to Unilever’s strategic IT position and Destination Architecture.
• Co-develop CD Products technology roadmaps in line with strategic Core Technology direction, thereby improving demand visibility and full investment lifecycle.
Solution Architect
• Design platform solutions based on the Enterprise Architecture guidelines & principles in line with the Business requirements.
• Work with technical vendors engagement to understand detailed implementation of each technology that is part of the platform ecosystem.
• Desing platform architecture landscape and collaborate with Enterprise Architects to define the architecture roadmap.
• Support Enterprise Architects to influence strategic vendor product roadmaps and define implementation plans for features.
• Support Business Architect, Product Lines and business teams to review technology and new capabilities opportunities.
• Support the technical implementations and monitoring the security aspect as relevant to the business platform.
• Support the technology strategy for each product (e.g. at a high level whether to replace, innovate, operate & enhance, maintain, and decommission).
• Work as Level 4 of support at the business-as-usual operations teams to support IT services estability.
Skills & Competencies
• Good soft and interpersonal skills including:
o Leadership, Collaboration, Problem Solving, Strategic Thinking, Adaptability, Business Acumen.
o Excellent technical written, verbal, communication, and presentation skills.
o Ability to story tell and simplify complexity for non-technical audiences.
o Excellent planning and organizational skills.
• Good hard and technical skills Including:
o Working knowledge of Salesforce technologies and products.
o System Design and Analysis, Software development lifecycle, Technical Architecture, Application Architecture, Information and Data Architecture, Cloud Computing and Infrastructure, Integration and Middleware, Security and Compliance)
o Knowledge of InfoSec concepts, processes, and technologies.
• Familiarity with information management, DevSecOps, IT services management and operations.
• Organizationally savvy and understanding of the political climate of the enterprise and how to navigate obstacles and politics.
• Ability to balance the long-term and short-term implications of individual decisions.
• Ability to translate business needs into requirements and solutions.
• Ability to apply multiple solutions to business problems.
• Influential in the organization and a team player.
• Effective at driving short-term actions that are consistent with long-term goals.
Characteristics
• Trusted and respected as a thought leader who can influence and persuade IT leaders.
• Comfortable, experienced, and accomplished at working with IT executives, and able to push back in a professional and diplomatic way.
• Highly collaborative and supportive of IT and of its strategies.
• Persistent learner and coach who invests time in building and maintaining technical skills.
• Unflappable in the face of opposition to IT Architectural ideals.
• Practical in approach to decision making and problem solving that is principle-based and data driven.
Key Interfaces
• CD Engineering Managers within the groups including key partners such as Adaptive Integration, Cyber Security & Procurement.
• Customer Enterprise Architecture.
• IT in Market teams.
• External Vendor Executives.
• External Partner Managers and Developers.
• External companies.
Our commitment to Equality, Diversity & Inclusion
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."