Casual Matchday Receptionist

Be part of our journey...

Location: St Marys Stadium  

Hours: As and when required

Contract Type: Casual    

Criminal Record Check: DBS Basic

What is the role?

As a Casual Matchday Receptionist you will be the first point of contact for Southampton Football Club you will play a pivotal role in creating a welcoming and professional environment for all visitors, staff, and players. You will be the first impression for many, and your passion for the club will be instrumental in fostering a positive and engaging atmosphere.

What will you be doing?

Whilst on the front desk, you will be the face of Southampton FC and responsible for creating a welcoming and positive environment, greeting visitors and ensuring they are signed in and directed to the appropriate department while maintaining a professional demeanour at all times. You will answer and direct calls promptly and efficiently, as well as handle in person inquiries from visitors, staff and the general public, providing accurate information and an exceptional customer service.

You will manage incoming and outgoing mail and packages alongside maintaining the cleanliness and appearance of the reception area, ensuring the club is well-presented and the reception is organised and running smoothly. You will work closely with various departments within the club and be on hand to support when required, as well as assisting with VIP guests and ticketing queries on match day.  

What are we looking for?

• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and busy environment.
• Strong organisational skills with a keen eye for detail.
• Proficiency in Microsoft Office Suite. (Word, Excel, Outlook)
• A passion for football and knowledge of the club would be highly desirable.
• Ability to maintain confidentiality and discretion.

How this benefits you…

If you are successful, you can look forward to a healthy benefits package;

• A competitive hourly rate.
• Opportunity to work for a successful Football Club
• Working in an environment with strong core values.
• Learning and development opportunities.

How can I apply?

Click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

The closing date for this role is 19 March 2026.

*We reserve the right to close this vacancy early, if a high volume of applicants are received.*

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club’s commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment.

The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation’s strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination-free environment that ensures fair access to opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where everyone is empowered to contribute, perform, and reach their full potential.