Cashier/Server

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Inquiries Regarding Application Status
Due to the high volume of applications we receive, we cannot respond to inquiries regarding the status of submitted applications. Applicants selected for interviews will be contacted using the email and/or phone information provided in the online application. For information regarding our general staff recruitment process, please click here to visit our FAQs web page to see answers for frequently asked questions, including what to expect, timelines, requests for special accommodation, and interviews. 

Location:

Claremont, CA

Job Posting Title:

Cashier/Server

Job Details and Requirement:

Position Title: Cashier/Server

Department: Dining Services                          Supervisor: General Manager

Cashiering includes greeting all guests as they enter the dining hall. Set up and break down dining hall food décor and maintain the organization and cleanliness of the dining area and front desk. Process payments with ID/meal cards, cash and pre-authorized attendance lists. Post menus and signage. Implement department policies for take-out meals, serviceware and reusable to-go containers. Line Service includes being knowledgeable about the daily menu and serve guests on the line as scheduled. Set up, maintain and clean serving line. Adhere to sanitation and food safety standards. Duties fluctuate between cashiering and serving as scheduled. Cross-training is provided. Great customer service is a key element of this job.    

This is a bargaining unit position. Union dues are required.                                                 

Cashier Duties:

• Ensure all signage and menus are in their proper place and well-presented prior to opening for the meal period.  Ensure the cashier’s desk is neat and well presented.
• Greet every customer with a smile and a “welcome”.
• Process payments and change at correct rates using ID/meal cards, cash, and pre-authorized attendee lists. Answer questions about general dining hall operations.
• Count out the cash sales from the meal and complete the cash reconciliation work sheet.  Deposit all sales with the Café Manager and receives verifying signature.
• Wipe down tables and chairs throughout the meal period and at its conclusion, as well as picking up all remaining trash and soiled serviceware, ensuring that the dining room is clean for the next meal period.
• Maintain and restock condiments station, napkins, salt & pepper shakers, table tents and cashier’s desk.
• Sweep and vacuum carpets and assist with mopping up of spills.
• Complete daily additional cleaning duties as per weekly cleaning schedule.
• Prepare dining room areas for regular pest control services.

Server Duties:

• Work with the Lead Cook or Chef to organize and set-up the entrée offerings at each meal.  Garnish station with appropriate fare and verify the accuracy of signage prior to opening.
• Greet guests within the servery and know the menu offerings of the day, referring any guest with allergen questions to a manager.
• Clean and restock the hotline as necessary.  Play an important communications role in the batch cooking system to ensure the freshest food possible.  Utilize the time/temp log to ensure food safety.
• Return leftover foods to the kitchen prior to going on break.
• Put all signage away at the end of meal period.
• Clean and sanitize the entrée line at the conclusion of the meal.  Responsible for daily sanitation, including “clean as you go” practices of work area. (Stainless and sneeze guards cleaned and sanitized, floor in immediate area swept).
• Uphold servery policies and procedures and communicate customer feedback to the General Manager and Executive Chef.
• Fill in as Utility worker per business needs.
• Help and assemble grab and go food items.
• Perform other essential duties and tasks specific to the position and as assigned by management.

Late-Night Snack Program Duties: (If assigned - Temporary: as long as program exists)

• Perform regular cashier/server duties, including Z report preparation and cash reconciliation.
• Responsible for smooth operation of late-night snack period.
• Assist with efforts of staff for set-up, service and clean-up.

Basic Qualification: High school diploma or GED; or any combination of education and experience that provides the required knowledge, skills and abilities. At least six months of directly related experience in a high-volume, fast-paced environment with a heavy workload.

The individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to operate a cash register, including providing accurate change when needed.
• Ability to learn to use the card swiping system.
• Solid mathematical skills to successfully perform daily cash reconciliations.
• Ability to follow and provide written and oral instructions in English.
• Ability to stand, walk, bend, climb, push, pull, stoop, twist, stretch, and lift boxes and other heavy items up to 35 pounds without assistance.  Must be able to work on feet for prolonged periods of time.
• Ability to work cooperatively and effectively with a diverse community of co-workers, students, faculty, and staff.
• Ability to work in a fast-paced work environment.
• Must be friendly and have excellent customer service skills.
• Awareness of the importance of sanitation standards for food safety.

Licenses/Certifications: Must have and maintain a valid California Food Handler’s Permit.

Supervisory Responsibility: None

Time Type: Full-time 40 hours per week

Annual Pay Schedule: 10-month

Work Schedule: Work hours are assigned in shifts of 40 hours from Saturday to Friday, 6:00 am to 11:00 pm when classes are in session; generally closing for approximately one to two weeks at three times throughout the year in December/January, May and August. During department closures, work is available by signed agreement in other departments and is generally offered for daytime periods, but may include evenings and weekends. Work schedules may vary due to the needs of the College or department.  Schedules are not guaranteed.

Work Model:  On-Campus

Compensation: Union contract rate of pay $26.50 an hour

Pitzer College is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, tuition exchange program participation and more. 

Physical Requirements: This is a very active position.

• Must be able to stand, walk, bend, climb, push, pull, stoop, twist, stretch, reach, lift up to 35 pounds from ground to waist level without assistance, and be able to work on feet for prolonged periods of time.
• Must have manual ability and dexterity to grasp, grip and safely operate commercial kitchen equipment.
• Must have high energy and stamina to keep up with a fast-paced, time-sensitive and heavy workload.

Instructions: Only qualified applicants please.

Application Materials: Upload the following materials to complete your application:

• Resume: List relevant qualifications and dates of experience.
• Professional References: References will be contacted for select applicants and advance notice will be provided. Provide the names of at least three (3) individuals who can speak to your professional qualifications. Include their business titles, contact information and an indication of how you are acquainted with them (e.g., former supervisor, coworker, etc.).

Employment Requirements
Employment is contingent upon a candidate possessing the knowledge, skills and abilities to be able to successfully perform the essential duties of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities. Employment is also contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. For positions requiring the use of a college-owned vehicle, employment is contingent upon a driving record acceptable to the colleges’ automobile liability insurance. Final candidates in all staff positions will be required to undergo a background investigation; in addition some positions may require a physical lift test and pulmonary function test.

Covid-19 Vaccination

Pitzer College has mandated the COVID-19 vaccination for all employees.  New employees are required to show proof of full vaccination, including booster, against COVID-19 or request a Pitzer College approved medical or religious exemption on or before their first day of employment.

Equal Employment Opportunity and Non-Discrimination

Pitzer College adheres to both the letter and the spirit of Equal Employment opportunity and Affirmative Action. It does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, gender, age, sexual orientation, marital status, pregnancy, disability, medical condition, or veteran status, in the administration of its admission policies, educational policies, scholarship and loan programs, athletic and other College-administered programs, and employment policies. Pitzer strongly encourages candidates from underrepresented groups to apply. 

Safety Report  

In compliance with applicable law, Pitzer College publishes an annual report containing statistical information concerning the occurrence of crime on campus and adjacent thereto, as well as policies and practices concerning security. A copy of this report is online at http://www.cuc.claremont.edu/cs/index.asp or by contacting The Claremont Colleges Department of Campus Safety: 251 E. Eleventh Street, Claremont, CA 91711-3947; (909) 621-8170.