Salvation Army

Case Worker - Casual

Fyshwick, ACT, Australia Full time

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Why this role matters 

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services.  We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care. 

 

About the Role 

We are seeking a values driven individual to join our successful Canberra Recovery Services (CRS) residential program and Canberra Recovery Hub (CRH) Day Program Team as a Casual AOD Case Worker. This role provides relief cover across CRS and CRH, ensuring a safe, structured, and participant led recovery environment in line with TSA guidelines. 

 

Based at our Residential Centre in Fyshwick and Day Program in Braddon, you will play a vital role in supporting participants through education, interventions, group work, assessment, referral, and case management. 

 

How you will make an impact 

  • Provide relief cover on a casual basis across CRS and CRH programs 

  • Deliver daytoday service through education, interventions, group work, assessment, referral, and case work 

  • Develop and monitor individual treatment plans, maintaining accurate case documentation and reporting 

  • Provide risk management and safety planning, linking participants to specialist services where appropriate 

  • Deliver case management with individualised recoveryfocused care plans addressing substance use and related behaviours 

  • Collaborate with Canberra Health Services (CHS) DASL Case Managers to ensure therapeutic alignment and coordinated care 

  • Maintain strong knowledge of referral and support options for participants 

  • Contribute to continuous improvement, innovation, and service performance indicators 

  • Attend team meetings, including Clinical Review and Integrated Governance meetings 

  • Demonstrate a supportive, participantfocused approach always 

 

What you will bring 

  • Minimum Diploma qualification in AOD, Community Services, Case Management, or related discipline 

  • Completion of 4 AOD Skill Set Units (or willingness to complete during employment) 

  • Understanding of issues faced by people experiencing AOD, gambling, mental ill health, and other disabilities 

  • Experience working with Aboriginal and Torres Strait Islander peoples 

  • Ability to critically reflect on practice and tailor programs to participant needs 

  • Experience working with culturally and linguistically diverse communities 

  • Strong skills in managing unpredictable behaviours using deescalation techniques 

  • Computer literacy; experience with MS Teams and SharePoint desirable 

  • Knowledge of WHS obligations and ability to apply them in practice 

  • Current National Police Check and Driver’s Licence required 

 

What we offer 

  • Flexible working conditions 

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits 

  • Employee Assistance Program - Independent confidential counselling service 

  • Financial, retail and lifestyle discounts and benefits 

  • Discounted health and fitness programs through Fitness Passport 

  • Generous Parental Leave offering of 12 weeks 

  • Up to 5 days paid leave per year to support a TSA program or activity 

  • An inclusive culture of dedicated, passionate, and professional team members 

  • Positively supporting and impacting the lives of others through your career contribution 

 

How to apply 

Please ensure you submit your C.V. or Resume with a Cover Letter outlining your suitability for the role. 

 

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today! 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration