Case Manager, Student Conduct and Academic Integrity

Job Posting Title:

Case Manager, Student Conduct and Academic Integrity

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Hiring Department:

Office of the Vice President for Student Affairs

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

May 01, 2026

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The Office of the Dean of Students at the University of Texas at Austin is dedicated to creating a transformative campus experience where students develop critical thinking, leadership skills, and a lifelong commitment to positive civic engagement. Guided by our core principles of being student-focused, fostering collaborative innovation, empowering ownership, and embracing strategic efficiency, we strive to support students both inside and outside the classroom. Our mission is to develop student leaders, foster involvement, and provide support for all Longhorns, ensuring that every decision and action prioritizes their well-being and development. Join us in fostering a community that values excellence, inclusivity, and the holistic development of our students.

Purpose

The Student Conduct Case Manager provides comprehensive case management and operational support for Student Conduct and Academic Integrity in the Office of the Dean of Students, ensuring the accurate, timely, and confidential administration of student disciplinary processes. This role serves as a centralized coordinator for case intake, records, appeals, and hearings; facilitates clear and professional communication with students and campus stakeholders; and supports the effective functioning of the Student Conduct team and the Office of the Dean of Students by upholding institutional processes, compliance requirements, and records retention standards.

Responsibilities

Student Conduct Case Management

• Manage intake of conduct cases, including outreach to reporting parties, follow-up with involved parties, and dismissing cases where necessary.
• Oversee student discipline case management system (Maxient), including processing and prioritizing intake and referrals submitted to student conduct.
• Coordinate communication relating to the creation of disciplinary records and monitoring case activity records.
• Manage enrollment holds for Student Conduct and other administrative units as requested.
• Coordinate and track Appeals to Appellate Officers. Compile case data, review and send appeal response memoranda and track deadlines for appeal responses.
• Provide support to student conduct staff and stakeholder to include assisting with their completion of cases, reviewing and coordinating responses relating to official correspondence, and overseeing post adjudication notifications.
• Coordinate logistics for all cases going to a university hearing, including polling hearing officers, notifying stakeholders and students, scheduling zoom invite, and ensuring proper dissemination of hearing evidence and integrity of hearing record.

Student & Stakeholder Response

• Monitor/answer Student Conduct phone line and email. Forwarding communications to appropriate conduct administrators and stakeholders when necessary.
• Determine trends from student and stakeholder communication to create and implement resources to educate the community on the conduct process.

Records Management

• Responsible for records management including, but not limited to, processing requests for student record checks, case document requests, open records requests and subpoenas, managing files according to UT Records Retention guidelines, including annual purge of records and appropriate disposal. Serve as the back-up administrator responsible for completing Open Records Requests for the Office of the Dean of Students.

Required Qualifications

• Bachelor’s degree
• Experience in administrative case management, higher education, student services, or a compliance‑focused office
• Demonstrated ability to manage sensitive and confidential information with discretion
• Strong organizational skills and attention to detail, with the ability to track cases, records, and deadlines
• Professional written and verbal communication skills
• Ability to prioritize and manage multiple tasks in a fast‑paced environment
• Proficiency with electronic databases, case management systems, and standard office software

Preferred Qualifications

• Experience working in a Student Conduct, Academic Integrity, Dean of Students, or similar office
• Familiarity with Maxient or another student conduct case management system
• Experience supporting appeals, hearings, or formal administrative processes
• Knowledge of records management, open records requests, or records retention requirements in a higher‑education or public institution setting

Salary

$65,000+ depending on qualifications

Working Conditions

• Standard office environment
• Repetitive use of a keyboard at a workstation
• Occasional domestic travel
• Occasional evening or weekend work may be required

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.