Initial Posting Date:
11/21/2025Application Deadline:
12/05/2025Agency:
Department of Human ServicesSalary Range:
$3,553 - $4,833Position Type:
EmployeePosition Title:
Case Aide (Human Services Assistant 2)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs using your top-notch clerical and administrative skills? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Summary of Duties
As a Case Aide (Human Services Assistant 2), you will:
Work across all Aging & People with disabilities program areas as a member of the service delivery team.
Assist case managers in the delivery of long-term care and financial benefits to seniors and people with disabilities.
Conduct home visits on a regular basis for various reason which might include ensuring the development of service plans is effective, obtain and assist Oregonians with documentation needs for their long-term care services and financial benefits. Perform as an adjunct to case managers and must utilize judgement in recognizing and assessing client’s health and functional status and be knowledgeable of issues representing potential abuse and neglect.
Process and enter authorized payments for various services such as homecare worker payments, In-home Agency payments, Meals on Wheels, and Behavioral Support and Services payments, Emergency Response Systems.
Have direct contact with providers and Oregonians related to their long-term care benefits.
Coordinate and perform duties such as documentation, data entry, transportation, visitation, and contacting service providers.
This position requires accurate computer data entry of case management information.
Minimum Qualifications
One year of experience assisting professionals in one or more of the following specialized mental health/social /human services program areas:
Economically disadvantaged
Substance dependent
Mentally or physically disabled
Child abuse and neglect
Juvenile delinquent
Essential Attributes
We are looking for candidates with:
Experience maintaining confidentiality of sensitive information including financial and PHI within an office setting.
Advanced computer experience which includes creating spreadsheets with tables, graphs and formulas.
Experience organizing and maintaining multiple tasks with frequent interruptions.
Experience working in a team that includes planning, goal setting and covering each other’s duties.
Attention all candidates!
Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Majority of your work will be conducted in the local ODHS North Bend office with some work in the community.
Your typical work schedule will be Monday through Friday, 8 a.m. to 5 p.m. Pacific Standard Time (PST).
You will work a professional work week where the hours of work fluctuate on a daily and weekly basis to meet service needs. Occasional compensated overtime may be required to support caseworkers in meeting business needs.
You will have some local travel. On rare occasions, travel may be hours away. The purpose of travel will be to support casework and occasionally transport children.
You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
May be exposed to a variety of contagious diseases such as, but not limited to, staph infections, lice, MRSA, COVID-19, etc.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Bonnie Nyssen. Please include the REQ# when corresponding.