Capital Partners - Change Management Business Analyst

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Krakow

Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

The Capital Partners - Change Management Business Analyst will be responsible for supporting project management on projects falling under the Change Management discipline. You will support initiation, organization and oversight for small, medium, and large sized projects that address business goals and needs. You will be involved in all phases of the project life cycle related to the project management role in accordance with SDLC standards and best practices. You may also assist with production support of Applications managed by CP Change Management, including Business Process Management applications and Customer Relationship Management applications.

You will complete required project reporting, maintain project documentation, and support the use of project management tools. You will contribute towards requirements, user acceptance test planning and execute user acceptance testing as needed. Finally, you will support coordination and successful implementation of the projects and product roll outs.

Some of your key responsibilities include:  

The Capital Partners - Change Management Business Analyst is results-oriented and understands the impact of the project on the organization as a whole. You will primarily support U.S. based projects and stakeholders.

You will be working with data and data sets, will be involved in drafting test scenarios, performing testing and drafting project documentation.

Data Collection & Documentation

• Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.
• Document Change Requests
• Contribute towards project reporting on project status
• Maintain auditable files centrally associated with project
• Act as the primary point of escalation for all issues related to project management
• Create production check out plans and contribute towards project launch materials
• Execute SDLC documentation

Analysis

• Identify key issues and work with project team to understand and document solutions
• Analyze tasks to determine appropriate target and actual delivery dates
• Work with subject matter experts to understand requirements and how those requirements will impact the project timeline
• Work with technology experts to ensure appropriate design and development of requirements

Communication

• Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors and clients 
• Prepare project status reporting and other project communications for internal and external stakeholders as needed
• Communicate professionally and constructively to manage collaboration across project participants

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance.
• Private medical care.
• Life Insurance.
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support.
• Wellbeing Program.

Desired Qualifications:

• Experience in testing.
• Experience with data collection and analysis.
• Bachelor’s degree or equivalent.
• 3+ Years experience.
• Takes ownership and follows through on tasks; results oriented.
• Flexible and able to handle multiple priorities.
• Creative thinking, intellectual curiosity.
• Problem-solving and sound judgment.
• Analytical and problem-solving skills.
• Strong organizational and time management skills.
• Strong attention to details.
• Excellent verbal and written communication skills with all audiences.
• Negotiation and mediation skills.
• Working hours: between 9:00 and 18:00 with lunch break

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.