Business Project Senior Advisor, Pharmacy Fulfillment Enablement– Accredo
Make an impact where strategy meets patient care.
As a Fulfillment Pharmacy Business Project Senior Advisor at Accredo, you will help shape the future of pharmacy fulfillment operations. In this highly collaborative role, you will guide complex projects that expand capacity, strengthen operational capabilities, and improve the patient experience. You will partner closely with leaders and experts across the enterprise to turn strategic goals into executable solutions that deliver long-term business value. This is an opportunity for an ambitious, thoughtful advisor who thrives in a fast-moving environment and leads with both expertise and compassion.
Responsibilities
Drive Strategic Project Outcomes
- Lead and facilitate cross-functional planning sessions to define project scope, priorities, and success measures that support future growth and operational excellence.
- Translate business needs into clear, actionable requirements that guide engineering, IT, and fulfillment teams toward reliable and scalable solutions.
- Maintain alignment across stakeholders by managing project scope, schedules, budgets, and dependencies to deliver results on time and within investment targets.
Strengthen Fulfillment Operations
- Evaluate fulfillment operations to identify opportunities to improve capacity, efficiency, cost performance, and patient service outcomes.
- Develop data-driven recommendations that enhance workflow design, system reliability, and infrastructure utilization.
- Partner with operations, technology, and real estate teams to implement solutions that improve long-term fulfillment capabilities.
Influence Through Partnership
- Build trusted relationships across a large, matrixed organization by engaging subject matter experts and decision-makers with clarity and confidence.
- Communicate progress, insights, and risks through concise updates and executive-ready materials that support informed decision-making.
- Proactively identify and resolve risks, conflicts, or scope challenges to keep projects moving forward.
Ensure Responsible Capital Management
- Develop and manage funding documentation that clearly outlines business value, project costs, and interdependencies.
- Track forecasted and actual capital spend throughout the project lifecycle, identifying risks and variances early.
- Provide transparent reporting to leadership to support accountability and sound financial stewardship.
Qualifications
Required Qualifications
- Minimum of 7 years of experience supporting fulfillment operations and large, complex business initiatives.
- Proven experience gathering requirements from diverse stakeholders and translating them into operational or facility design solutions.
- Demonstrated ability to lead cross-functional teams, manage competing priorities, and deliver results in a fast-paced environment.
- Strong analytical, problem-solving, and critical-thinking skills with a data-driven approach to decision-making.
- Excellent verbal and written communication skills, with the ability to present to and influence leaders at all levels.
- Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, and Project.
- Ability and willingness to travel approximately 25–30%.
Preferred Qualifications
- Bachelor’s degree in Engineering, Management Information Systems, Business Administration, or a related field. High School Diploma or equivalent required.
- Experience supporting Accredo and/or Express Scripts fulfillment pharmacy operations.
- Knowledge of the pharmacy fulfillment ecosystem and fulfillment facility design considerations.
- Strong background in relationship building, facilitation, and conflict resolution across complex organizations.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.