Business Process Analyst (Mid - Sr)

Job Posting End Date

03-09-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

As a Business Process Analyst, you will be part of the Interconnection Services team performing analysis and providing insights leveraging process data to support continuous improvement efforts. This role will be engaged in process improvement and value realization measurement, including KPI / metric development and monitoring in collaboration with business partners. The role will work closely with business partners to understand KPIs and the supporting frameworks for the purposes of sustainability.

Job Description

NOTE: This is on onsite position reporting 5 days in office at our New Albany, OH

What You’ll Do:

• Collect organizational feedback and file process documentation in an organized and repeatable fashion.
• Map out proposed processes with a broad and high-level outlook over the entire organization.
• Drive and implement designed process workflows using process data in collaboration with business partners.
• In collaboration with the business unit, define and monitor performance metrics (Key Performance Indicators) to measure process improvement effectiveness.
• Develop and conduct employee training sessions that will train employees on process change, roles and responsibilities, and system standards and requirements.
• Evaluate real and potential risks to projects or process implementation.
• Develop reports and presentations for higher level management.
• Help coach and develop lower-level team members to improve their skill level and achieve goals.

What we're looking for:

Business Process Analyst(SG-6)

Education: Minimum of Associate's Degree in Project Management, Business Process, Business, or related field.

Experience: Four (4) years of experience in continuous improvement process activities, operations, project management or business analytics.

OR

Education: High School Diploma or GED

Experience: Six (6) years of experience in continuous improvement process activities, operations, project management or business analytics.

Business Process Analyst Sr(SG-7)

Education: Minimum of Associate's Degree in Project Management, Business Process, Business, or related field or equivalent experience.

Experience: Minimum of six (6) years of experience in continuous improvement process activities, operations, project management or business analytics.

OR

Education: High School Diploma or GED

Experience: Eight (8) years of experience in continuous improvement process activities, operations, project management or business analytics.

OTHER REQUIREMENTS:

These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing,

expectations about travel, shift work, etc.

1) Proficiency in the MS Office suite (Power Apps, PowerBI, Excel, Visio, Word, and PowerPoint) is required.

2) Strong communication skills; ability to communicate effectively with all levels of AEP management.

3) Demonstrate the highest standards of ethical behavior and support the Company’s Corporate Compliance Policy

4) Auditing experience and Primavera (P6) knowledge a plus.

5) Participate in establishing a healthy culture of continuous Process Improvement

What you'll get:

SG-006- $74,551- $93,188

SG-007- $87,633- $109,544

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

#aepcareers

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $109,543.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.