Summary:
Responsible for supporting operational controls and oversights for variable life, annuities, DI, LTC & insurance products, programs and services in order to mitigate risk.
Primary Duties & Responsibilities:
- Design and implement new or existing policies and procedures, support ongoing evolution of products, programs and services including coordinating and driving efforts.
- Interpret customer (internal and external) needs and act as the go-to controls expert that can explain and translate product or program features and functions into operational controls to mitigate risks.
- Lead risk mitigation efforts such as enhancements to processes and/or procedures due to regulation changes, audits (internal & external) and all remediation efforts.
- Work requires careful evaluation and decision making ability across many varied options impacting the end clients, field members and the function.
- Solves complex problems with minimal coaching, identifies and evaluates risk, and implements creative and efficient solutions. Contributes to direction setting at a department and/or business unit level.
- May consult with, train and mentor members of Annuity New Business on compliance requirements for the review/issuance of Northwestern Mutual annuity products.
Qualifications:
- Bachelor's degree or equivalent work experience in business, finance, or project management. Equivalent combination of work experience at Northwestern Mutual will be considered.
- Minimum 5 years of client operations experience with a broad, in-depth knowledge of insurance, annuity, investment products, business operations and/or processes.
- Organizational agility; navigate across various departments and teams.
- Ability to drive for results.
- System thinking capability (continuously improve methodologies, practices and techniques).
- Project management methodology experience with the ability to lead complex projects involving multiple stakeholders, process improvements, communications and change management.
- Superior oral and written communications skills with the proven ability to build relationships inside and outside team and successfully negotiate issues.
- Strong analytical skills with demonstrated ability to identify and resolve key issues and execute and drive for outcomes within established scope and timelines.
- Strong working knowledge of Insurance/Securities industry rules and regulations.
- NMIS consideration: FINRA SIE, Series 6 and Series 26 registration is preferred for duties related to variable life and annuity products (to be obtained in a designated period of time). role will have the ability to obtain
Compensation Range:
Pay Range - Start:
$69,720.00
Pay Range - End:
$129,480.00
Geographic Specific Pay Structure:
Structure 110:
$76,720.00 USD - $142,480.00 USD
Structure 115:
$80,150.00 USD - $148,850.00 USD
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
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Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.