At Colibri Group, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity. These values guide our interactions with each other, our customers, and our community.
Becker Professional Education, proudly part of the Colibri Group family, is a leader in CPA Exam Review, CMA Exam Review, and CPE (Continuing Professional Education). Our programs are led by expert instructors and feature high-quality content delivered through flexible learning formats, including on-demand resources and webcasts. To learn more about our offerings and our commitment to excellence, visit us at www.becker.com. Becker is trusted by accountants around the globe for industry-leading tools and unwavering support that drive success. Our focus is on delivering results—results that stem from a deep commitment to our students' success. We create personalized learning experiences, leverage cutting-edge technologies, and tirelessly advocate for the accounting profession. These efforts have made Becker the choice of over 1 million CPA candidates worldwide.
Position Overview:
The Business Operations Specialist provides strategic execution and support to customers, clients and internal colleagues by ensuring accurate evaluation and set-up of customer records, contracts, pricing, and courses to ensure seamless access and a superior learning experience of Becker’s course offerings. The role requires an individual who exhibits strong critical thinking skills (evaluation and process documentation) and is capable of working and communicating cross-functionally to drive daily operations, ensuring efficiency and adherence to business processes and customer needs.
The Business Operations Specialist must be comfortable communicating with individuals at all levels of the organization and must be able to evaluate, troubleshoot, and problem solve, ensuring internal and external clients are served and SLA’s are met. The ideal candidate should be adept at estimating and managing time for a variety of responsibilities and be capable of seeing the big picture objectives with a keen eye for detail.