At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Data Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in AIG Warranty
AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. Our specialized functions are delivering on AIG's promise to our customers, our clients, our shareholders, and each other. Thanks to our global network of highly skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it.
The Business Data Analyst position is aligned with our internal business teams to support the data set-up, mappings, data migration and reporting for new client launches. This will involve gathering user requirements, data process flows, mappings and user story construction for Reporting needs. Understanding of the underlying data, how to move the data into reportable data structures, and building reporting / dashboards for business users is a key part of the role. The position will work in a collaborative team environment, with independent duties. The Business Data Analyst role will be the business owner for the data integrity and implementation on our new system the Warranty Information Servicer Hub (WISH). This role will support the data needs for onboarding new clients and migration of existing clients. Responsibilities include, but not limited to data analysis, documenting processes, leading business review session to review data structure, consolidation, mappings, address any data anomalies. Work with business owners on the migration, design and set up of reporting needs. This role will work closely with IT and data stewards on the data set up and clean up of data exceptions.
How you will create an impact
Work with business stakeholders and IT to analyze, define and document data requirement
and reporting requirements
Provide the data oversight for our business, by establishing needed checks/balances, identifying business owners for data and establishing SLA’s to address issue
Manage reporting request from business owners and document requirements.
Manage the review with key stakeholders on data structure, mappings and data consolidation
Work with IT System Analyst on design/development of templates and/or applications to support data administration and input
• Document data flows
• Business contact to address data and/or mapping questions
• Participate in project development and implementation to ensure business requirements are delivered
• Develop plans and participate in user acceptance testing of data requirements and coordinate sign-off from the business stakeholders
• Performs other duties as assigned or requested
What you’ll need to succeed
Bachelor’s Degree with business, technology, math, statistics or related field preferred
Expert knowledge of SQL and PowerBI
Experience with AWS, Containers, Glue, Lambda, S3 technologies
Experience with handling large volumes of data, data ingestion and transformation
Knowledge of Python and Snowflake is desirable
Experience with auditing data and identifying data anomalies and root cause
Analytical, decision making and problem-solving abilities
Ability to manage multiple deliverables
Experience in Agile methodologies
Demonstrated strategic thinking and ability to collaborate with diverse stakeholders
Strong communication skills, including facilitation/event storming experience
High sense of ownership and responsibility to all stakeholders to ensure work quality
Ready to take your career to the next level? We would love to hear from you.
#LI-AIG
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
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