NTT Limited

Business Analyst Leader (IT)

Hanoi Full time

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The IT BA Leader is required to perform most of the tasks defined by the project, gathering facts, analyzing client requirements and designing solutions that demonstrate the functionality to support the findings.

This role participates in the planning, design and implementation for the assigned enterprise applications and/or systems.

This role is responsible for testing and troubleshooting the functionality of the installed enterprise applications and/or systems by identifying and documenting technical issues to be escalated to product and system integration teams for resolution.
  • Key Responsibilities:

    • Lead requirement elicitation through client interviews and workshops

    • Analyze business processes and define As‑Is / To‑Be workflows

    • Define and document business and functional requirements clearly

    • Produce and clearly explain key BA deliverables, including:

      o   Business Requirement Documents (BRD)

      o   Screen definition and screen list

      o   Interface requirement definitions

      o   Functional structure / system function allocation diagrams

    • Lead stakeholder alignment and gain agreement from both clients and development teams

    • Communicate requirements effectively to engineers, functional consultants, and testers

    • Support test planning and User Acceptance Testing (UAT)

    • Collaborate with Project Managers on scope control, issue management, and change requests

    Knowledge and Attributes:
    • 4+ years of experience as a Business Analyst or in a similar role in IT system development projects

    • Strong experience in upstream phases, including: Business analysis (As‑Is / To‑Be); Requirements definition (business and functional requirements); Basic functional design and early solution shaping

    • Solid understanding of system development lifecycle in Waterfall and/or Agile projects

    • Ability to clearly explain requirements and deliverables and lead consensus among stakeholders

    • Strong communication, facilitation, and documentation skills

    • Business‑level English communication skills (written and spoken)

    *Preferred Qualifications :

  • Experience using screen mockup or prototyping tools (e.g. Figma, Adobe XD)

  • Experience supporting requirement clarification using wireframes or prototypes

  • Experience as a BA for ERP or enterprise systems (D365 F&O, Business Central, SAP, etc.)

  • Business domain knowledge in manufacturing, logistics, procurement, inventory, accounting, or finance

  • Experience working in Agile / Scrum projects

  • Experience with project management or development tools such as JIRA, Redmine, or Azure DevOps

  • Japanese proficiency (JLPT N2 or above, or equivalent experience working with Japanese clients)

Benefits:
  • Hybrid working mode

  • Competitive salary based on agreement.

  • Full social insurance coverage based on salary.

  • Probation with 100% salary.

  • Comprehensive healthcare coverage for staff and their families.

  • Annual bonuses and regular salary reviews.

  • Training sponsorship for professional courses and certification exams.

  • Regular health check-ups.

  • 15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today