Business Analyst, Infrastructure Project Delivery

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As the Business Analyst you will be joining CIBC’s Infrastructure Project Delivery team, with a focus on business analysis impacting Operations (Retail Account Services, Client Account Management, and Capital Markets and Wealth Management Operations). You will be responsible for all aspects of business requirements supporting project delivery, and contributing to transformational projects enabling the delivery of Infrastructure strategies, which impact internal stakeholders and our CIBC partners. You will act with urgency while exploring innovative ideas to deliver solutions that exceed client expectations. Please note that we are looking for a candidate with experience in business analysis within Capital Markets/Wealth Management.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. This is subject to change based on business and project requirements.

How You'll Succeed 

• Understanding and Documenting Requirements: Facilitate elicitation sessions with Business teams, Suppliers and Technology partners to identify and document Business Requirements aligned to the Project scope, Business objectives and benefits. Conduct Feasibility assessments to identify most optimum solutions and cost/benefit. Utilize standard Business Analysis methodologies to create Business Requirements artifacts and facilitate signoffs from stakeholders and sponsors. 
• Conducting process assessments: Apply Process design best practices to accurately document both Current and Future state processes and data flows. Perform ongoing reviews to identify issues early on and create efficient processes with a best-in-class client experience. 
• Communication: You’ll use your powers of communication and consultation to speak to requirements, issues, risks and solutions with influence. Your solid interpersonal skills are a must for collaborating with stakeholders, product owners, team members, and/or external parties. 
• Leadership skills: Maintain a collaborative work environment and support your team to resolve problems as they arise. Lead and/or support People Change management activities, including applying best practices in assessing change and creating appropriate learning material or procedure updates. 
• Familiarity with Testing Methodologies: Co-ordinate user acceptance testing including creation of test cases, test data, and execution of testing.  Ensure test results are documented and approved by stakeholders.  

Who You Are 

• You can demonstrate experience and are proficient in requirements and workflow analysis.  It’s an asset if you are certified (IIAB, PMI-PBA,CBAP), and experience in Agile Project Delivery.
• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You act with urgency. You positively challenge the status quo and find innovative ways to say yes and break through boundaries and barriers. With laser focus you demonstrate commitment to our clients in everything you do.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Machine Learning, Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical Analysis