About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Job Description:
Business Analysis (5.1-7 years) Mumbai
Position Purpose: The Business Analyst will serve as an integral liaison between technical and the user group, ensuring that support and development undertaken by the department are in line with business requirements. The Business Analyst should assist any functional discrepancy observed in Production as a priority.
Responsibilities Direct Responsibilities • Analysis of the requests received and objectively recommend solutions based on evidence collected during analysis from document analysis, business process descriptions, business analysis, task and workflow analysis • Implementing and updating the Business data in the Core Banking Application through Reference Data Management application & JIRA (ticketing tool) • Assess options for process improvement, including business process modeling • Maintain documentation regarding various projects, processes and operations • Ensure requirements are suitable to ensure delivery of a solution that meets the business need Contributing Responsibilities • Assist Technical team in functionally analyzing the already existing reports/JIRA and identifying iteration metrics. • Provide linkage between all stakeholders and participants regarding the requirements throughout the life cycle of JIRA development. • Ensure the business needs and requirements will be met by the proposed solution • Respond to changing organizational priorities. Manage change requests relating to the project plans to meet the agreed deadlines. • Provide end-to-end delivery of Project releases for various regions. • Collaborate with project managers and cross-functional teams and assists with project planning where required. Provide project support when necessary. • Resolve conflict and issues when necessary and mitigate risks ensuring project success. • Production Support – A BA would be involved in providing the functional analysis to the incidents or any discrepancy faced in A2 production. Support would be extended for a problem ticket study and testing. • Information Requests – Assist in extraction requests and feasibility study of the new request raised. • Perform various administrative tasks including status reports, time recording, etc. • Perform any special duties as assigned by the team lead. • Adhere to processes and practices outlined by the organization. • Prepare reusable templates for faster delivery Technical & Behavioral Competencies • Should be able to work in a multi-cultural setup with different teams • Dynamic, Proactive and Teamwork oriented • Flexible attitude, Ability to perform under pressure and work in SLA driven environment • A commitment to quality and a thorough approach to work • Ready to work in Shifts. • Ready to work from Office Hybrid Mode. Specific Qualifications: Preferably bachelor’s degree. Relevant Banking/CORE Banking IT knowledge for at least 5 years Skills Referential (Required knowledge, skills and abilities) Technical Skills: o Hands-on knowledge of use of MS Office- Word, PowerPoint and Excel (all versions) o SQL o Testing and Quality checks Behavioral Skills: o Experience in Banking / Finance / Support operations (preferably Accounting/Finance/Payments/Trade/Back-Office Operations). o Good Communications Skills with good client facing skills o Good grasping skills for Functional Specifications Education Level: Preferably bachelor’s plus relevant Banking/CORE Banking IT knowledge
WHY JOIN CAPCO?
You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture
We offer: