SBCos

Breakfast Attendant Supervisor

Hyatt House Manhattan Chelsea - NYC Full time

City, State:

New York, New York

Pay range $19-$21
Must have New York City Food Protection Certificate and be bilingual.


Title: Breakfast Supervisor  

Location: City, State 

FLSA: Exempt/Non-Exempt 

Status: Part-time, full-time, seasonal, on-call.  

Reports to: Food & Beverage Manager  

Supervises: Breakfast Team Members 

 

Pay Range: Enter hourly rate range or salary range depending on position 

Job Summary: The Breakfast Supervisor is responsible for leading and organizing breakfast attendants, ensuring high guest satisfaction through proactive service and interaction. This role oversees the setup and maintenance of the breakfast area while managing guest feedback and service recovery to enhance the overall breakfast experience. 

 

Essential Functions and Duties: 

  • Oversee the correct and timely setup of the breakfast buffet and kitchen line, ensuring it meets brand standards. 

  • Supervise and train new breakfast attendants to maintain high service and cleanliness standards. 

  • Maintain cleanliness and organization of the breakfast area, ensuring tables, chairs, and surfaces are regularly cleaned. 

  • Ensure all glassware and silverware are polished and properly set for service. 

  • Monitor and exceed Salt Scores, keeping them 5 points above brand standards. 

  • Manage guest satisfaction by resolving issues promptly and communicating service recovery incidents with the Manager on Duty. 

  • Assist breakfast attendants in completing daily side work tasks, including cleaning tables, chairs, and floors. 

  • Replenish the breakfast buffet and kitchen supplies as needed during service, ensuring timely and efficient operations. 

  • Set up tables and assist with the transition to lunch service daily. 

  • Ensure compliance with food safety standards, including proper food handling and preparation. 

  • Perform additional tasks and responsibilities as requested by the supervisor or manager. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

  • At least 1 year of related experience or training. 

  • Strong leadership and communication skills to manage and train a team of breakfast attendants. 

  • Excellent customer service skills, with the ability to handle guest feedback and resolve issues. 

  • Ability to multitask in a fast-paced environment while maintaining high standards of cleanliness and service. 

  • Basic knowledge of food safety and sanitation regulations. 

Work Environment: 

  • Primarily an indoor environment with frequent standing and walking required throughout the shift. 

  • Exposure to food service equipment and cleaning chemicals. 

  • Must be able to lift and carry up to 50 lbs. and push/pull up to 50 lbs. 

  • Flexibility to work early mornings, weekends, and holidays as required. 

Other Duties:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-03-16

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.