At M&T, our greatest asset is our people. They are what set us apart.
Working here means more than just having a job. It means working together to make a difference in people’s lives. We strive to make M&T the best place to work, from employee benefits to creating opportunities that help our people learn from – and connect with – each other. To learn more, click here.
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Apply here to express interest in the following roles:
Tellers
Universal Bankers
Relationship Bankers
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Tellers at M&T Bank
$20 per hour + benefits
Tellers are the face of M&T within our branches. Our customers enter with needs and leave feeling like we have their backs. As a Teller with M&T Bank, you’ll be an important member of our branch team as we build relationships with customers, process their transactions, and help them understand options available to them. We’ll provide on-the-job training in teller skills. If you’re reliable, friendly, and ready to deliver excellent customer service, we’re ready for you.
Your Typical Day:
Welcome all bank visitors with a warm and friendly smile
Listen to customers and understand their needs
Educate customers on products and services available to them
Accurately and efficiently process teller transactions
Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), and compliance-related tasks
Support a diverse environment that supports the M&T Bank brand
Complete other related duties as assigned
Education and Experience Required:
High school diploma or equivalent (GED)
Minimum of 6 months customer service experience, including either cash handling or data entry experience
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Universal Bankers at M&T Bank
$22 per hour + commission + benefits
Universal Bankers are the adaptable problem solvers of M&T. You will be an important member of our team as we build relationships with customers, process their transactions, and help them understand products and services available to them. We will provide you with all the training skills needed to be successful.
Your Typical Day:
Welcome all bank visitors with a warm and friendly smile
Listen to customers and understand their needs
Educate customers so they understand the products and services available to them, making recommendations when appropriate
Accurately and efficiently process customer transactions
Work closely with M&T Business partners, when necessary, to ensure all needs are met
Call existing customers to retain and expand relationships
Support a diverse environment that supports the M&T Bank brand
Complete required training under the Federal SAFE Act
Education and Experience Required:
High school diploma or equivalent (GED)
Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center
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Relationship Bankers at M&T Bank
$24.00 per hour + commission + benefits
Relationship Bankers go the extra mile to drive the branch team toward success in their sales and service goals. You’ll build customer relationships and grow business in the branch by identifying sales opportunities with customers and guiding them toward options that fit their needs. You’ll also stay on top of the most recent trends in our products and systems to become an expert in servicing our customers.
Your Typical Day:
Build trust with current clients through regular proactive outreach by email or phone
Develop new customer relationships through outbound calling
Support branch goals by identifying sales, service and referral opportunities
Complete basic customer research to recommend new solutions and drive informed discussions of customers’ financial goals
Schedule, prepare for, and lead appointments with current and prospective customers
Deliver customer solutions in the moments that matter
Educate customers so they understand their options, making recommendations when appropriate
Identify M&T team members who can solve complex customer problems
Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and compliance-related tasks
Support a diverse environment that supports the M&T Bank brand
Complete required training under the Federal SAFE Act
Education and Experience Required:
High school diploma or equivalent (GED)
Minimum 2 years' experience in any of the following: retail sales, call center, tele-sales, or customer service, OR
Minimum of 1 year proven proactive sales experience