Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
You’ll be joining a centralized Benefits team that is focused on the Americas region and sits within the Total Rewards function. Workday has made significant investments to support our employees and their families through integrated programs across our pillars of benefits: Physical, Financial, Mental, and Social-Flex. At Workday, our People & Purpose (HR) team innovates & applies contemporary talent and leadership practices that build high performing teams; enables leaders to operate at scale; and amplifies our employee first culture.About the Role
This role is based in Atlanta and will support employees and programs across the US and Canada regions. As a member of the Benefits team, you will directly support how benefits are coordinated and delivered at Workday, from processes and procedures, issue research and resolution, vendor management, data, reporting, and compliance for all benefit programs. This role will also be cross functional and will support programs, such as recognition, retirement, 401k, life insurance, healthcare, voluntary benefits, and more. You will be a ninja that is able to help across all programs and team members, lending support and program management for special projects, daily tasks, and ongoing initiatives.
This is an individual contributor role on the Americas Benefits team, partnering closely with cross functional stakeholders to ensure robust and holistic program management, execution, and support for employees in the Americas region (US, Canada, Mexico, and Costa Rica). As a member of the Benefits team, you'll be responsible for:
Maintaining information and tracking of multiple initiatives and tasks for the COE team.
Completing multiple surveys regarding benefits to ensure that we are consistently and accurately benchmarking all benefit programs on an ongoing basis.
Editing and creating communication materials for benefit programs.
Events and webinars coordination for all vendors and programs.
Managing vendor relationships and programs.
Special projects as assigned, including preparing presentations and analysis on a variety of benefit programs.
Day to day assistance of gathering information and providing detailed roll-up of information to leadership.
Participate in benefits program projects, implementations, and launch activities.
Collaborate with and provide support to other benefits team members as needed, including being available and responsive through Slack, email, and attending meetings as appropriate.
Support Workmate facing events and initiatives such as new hire orientation, annual enrollment events, and site activities as needed.
Participate in team learning opportunities such as reading workmate communications, attending webinars, and completing additional training as needed to stay current on benefit programs.
Represent Workday Benefits with professionalism, empathy, and enthusiasm.
Develop strong working relationships and collaborate with a cross-functional group of partners, both internal and external.
Adapt and drive improvements and continuously simplify processes in ways that enhance Workmate
experience while meeting compliance and legal requirements.
About You
You’re customer centric: You keep the employee experience at the forefront of everything you do. You’re able to navigate between the two worlds of user experience and compliance, and you never sacrifice one for the other.
You’re a builder: You know how to create brand new processes/programs from scratch. If there is no map, you become the cartographer.
You’re inclusive: You recognize the power of diversity. You believe in a supportive and inclusive workplace, where everyone feels valued and included.
You’re collaborative: You can manage multiple stakeholders. You pull together the right people to deliver the optimal outcome. You get things done by working both with and through people. You don’t need to be someone’s direct manager to influence work.
You know benefits management from hands-on experience gained through either in-house program management, or from your prior positions working within a benefits COE team. You have previously operated and succeeded in this type of benefits delivery model.
You’re comfortable navigating ambiguity, uncertainty and change
Minimum of 4 years directly supporting a range of benefit programs in US and Canada, including but not limited to recognition, health, retirement, 401k, pension, leave, time off, disability, spending accounts, voluntary, and ancillary plans.
Demonstrated understanding of legal requirements and compliance activities for US and Canada.
Minimum of 4 years experience communicating benefit programs to employees, assisting them with understanding how to access their coverage and resolving any complaints or issues. Must provide excellent customer service with a consistent focus on employee education, advocacy, and program promotion and ability to communicate both in person and through written correspondence (Zoom, Slack, Email)
Understanding of self-funded benefit plans
Strategic but also comfortable executing and coordinating with limited resources and oversight
Self starter that can work independently, while also seeking alignment and guidance
Intermediate level expertise in G Suite tools
Experience in a large high volume, fast paced environment - tech industry strongly preferred
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.GA.Atlanta
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.