JOB SUMMARY
The benefits administrator position is responsible for supporting the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, life and disability insurance, flexible spending plan, health savings accounts, etc.). This position provides excellent customer service to teammates and supports the offering of quality benefits plans. The administrator is part of the team that launches new benefits programs, improves existing programs, and works with vendors to perform benefits administration.
ESSENTIAL JOB RESPONSIBILITIES
Coordinate daily benefits processing for assigned benefits. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, Qualified Domestic Relation Orders, Qualified Medical Child Support Orders, distributions, loans, hardships and compliance testing.
Coordinate transfer of data to external contacts for services, premiums and plan administration.
Serves as primary contact and liaison for plan vendors and third-party administrators.
Evaluate and revise internal processes for benefit programs to reduce costs and increase efficiency.
Document and maintain administrative procedures for assigned benefits processes.
Monitor administrative costs of benefits programs and assist in the monitoring, verifying and reconciling of budgeted funds.
Utilizing Workday as a support tool, audit the accuracy and performance of the benefits functions, performs plan audits; prepares, collects and organizes data for actuarial assessments. Primary teammate to develop, configure and maintain the benefits component of the Workday system, including annual open enrollment.
Handles benefit inquiries and complaints to ensure quick, equitable, and courteous resolution.
MINIMUM REQUIREMENTS
Required Education: Associate’s Degree/Junior College.
Other Requirements: 1 - 3 years of Human Resources / Employee Benefits or related field experience may be used in lieu of degree. Bachelor's degree, PHR or CEBS preferred.
Years of Experience: 3 to 5 years
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge
Knowledge of laws and regulations of benefit plans.
Possess excellent verbal and written communication skills.
Must have good working knowledge of Excel, and Microsoft Word.
Knowledge of HRIS systems, with Workday preferred.
Skills & Abilities
Excellent communication and organization skills.
Strong analytical skills and a thorough understanding of HR principles.
Proven ability to work effectively in a team environment with teammates.
Strong ability to coordinate and manage multiple projects and tasks to meet deadlines.
FORMAL POLICY SETTING
Makes recommendations to management.
PHYSICAL REQUIREMENT AND WORK ENVIRONMENT
Walking
Primarily sitting
Standing
Primarily sitting
Lifting
Up to 25 lbs
Travel
0-25%
Work Environment
Standard office environment with the ability to work remotely, and normal business hours. Some work outside of normal business hours may be required at certain times.
The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.
Additional Requirements – Internal Candidates:
Schnucks is an Equal Opportunity Employer.