Reporting to the Manager HR Service Delivery, you will deliver exceptional customer service and expert support for employee benefit programs, ensuring accuracy in Workday processes and guiding employees through self-service functionality. You will be a trusted resource for benefit inquiries and play a key role in maintaining data integrity and improving HR processes.
Your Impact
Administer employee benefit plans including medical, dental, disability, and wellness programs.
Process weekly payroll for hourly U.S. employees with precision and timeliness.
Provide high-touch customer service by phone and email, logging cases in the system.
Respond to inquiries from employees, managers, and HR partners regarding benefits and Workday processes.
Guide users through Workday self-service functionality and resolve benefit-related issues.
Maintain data integrity through audits, corrections, and system testing.
Collaborate with team members to improve and standardize HR processes.
Your Experience
High school diploma and 3+ years of experience in benefits or a related HR field.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication skills, both verbal and written, with a professional phone manner.
Experience with Workday or similar HRIS systems; proficiency in MS Office.
Demonstrated confidentiality in handling sensitive information and success in a fast-paced, team environment.
Customer service or call center experience; Spanish language skills are a plus.
Number of Days in Office: 3
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Compensation:
Pay Range:$49,000-$65,000The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.
Our Benefits:
We care about your total well-being and will support you with the following, subject to your location and role:
Our Company:
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.