Behavioral Health Program Manager - Mobile Crisis Management, Wilmington Behavioral Health Office

We are hiring for:

Behavioral Health Program Manager - Mobile Crisis Management, Wilmington Behavioral Health Office

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides clinical and programmatic oversight and supervision to Qualified Professional, Team leaders, Licensed Clinical Professionals who are providing behavioral health services on regional basis. Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region. Requires an unencumbered license from a governing board regulating a human service profession. Typically reports to the Director and the Chief Clinical Officer.

We are looking for a Behavioral Health Program Manager in Wilmington, NC!

Calling all compassionate and caring behavioral health licensed professionals who are looking to partner with a community-based service provider offering mental health and substance abuse services where individuals live and work. RHA Behavioral Health Services is looking for dedicated Behavioral Health Program Manager to lead an interdisciplinary healthcare team providing support to individuals in residential, school, workplace and community settings.

In this dynamic and rewarding role, there is an emphasis on creating interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning for the client in the community. If you’re looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Behavioral Health Services where we put people first!

 
Behavioral Health Program Manager Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan.

Additional Responsibilities:

• Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Provides clinical or administrative supervision to all employees
• Assists the Regional Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator
• Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies
• Monitors and ensures interventions are performed face-to-face outside the facility, and that each person supported receives required number of contacts per service definition
• Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets
• Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being serves

Our ideal Program Manager is a licensed professional who is an excellent communicator and listener with strong therapeutic skills who works well as part of an interdisciplinary team and runs open and productive therapy sessions. You must also excel at behavioral interviewing techniques to uncover service user needs and be able to anticipate these needs.

Education:

• Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR
• Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR
• Master’s Degree or Higher & 1+ years full-time experience with population served.
• License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Definitions:

• Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
• Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

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Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.