At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Trip Support Operations Coordinator
Location: Stansted Airport Office (UK), Must live within 45 minutes of Stansted Airport or be willing to relocate
The Role
World Fuel is seeking Trip Support Operations Coordinators to join our growing Flight Operations team. In this role, you will work as part of a dynamic, shift-based team supporting private and charter operators in the corporate aviation market.
You’ll be the key point of contact for aircrew and service providers—handling agents, civil aviation authorities, and permit issuers—ensuring every trip runs smoothly.
What You’ll Do
- Coordinate all aspects of trip support for global flights, including:
- Overflight and landing permits
- Flight planning and weather services
- Ground handling, fuel arrangements, hotels, and catering
- Advise clients on regulatory requirements worldwide, including:
- Crew visas, TSA waivers, APIS submissions
- Country-specific restrictions and sanctions
- Communicate effectively via phone and email with clients and partners
- Apply proactive problem-solving and lateral thinking to safeguard client interests
What We’re Looking For
- Preferred: Experience in Flight Operations, Flight Planning, or familiarity with NOP Portal and European airway slot management
- Considered: Candidates with strong aviation knowledge through education or related experience
- Excellent customer service and communication skills
- Strong keyboard and IT skills
- Ability to work collaboratively in a fast-paced, global environment
Additional Details
- Shift Pattern: 4 days on / 4 days off, 12-hour shifts (including nights and public holidays)
- Right to Work: Applicants must have the legal right to live and work in the UK
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World Fuel Services Europe, Ltd.