Komodo health

Atlassian Administrator

Costa Rica Full Time

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

For this role, we have partnered with an Employer of Record (EoR) vendor which allows us to collaborate with contingent professionals across different regions. Please note that for this position, you will be employed directly by our EoR who will be responsible for all employer obligations, including payroll, benefits, and local HR support, and you will be contracted out to Komodo Health. Our recruitment team will elaborate on this further in our introduction conversations.


The Opportunity at Komodo Health

We are looking for a reliable Jira/Confluence administrator to help successfully direct and guide our internal project management and documentation platforms with a strong sense of ownership and reliability. You will be accountable for delivering and developing activities within industry standards.

The ideal candidate must have knowledge in programming or scripting languages to implement different plugins and automate workflows.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

  • Gather requirements and assess current business process around Atlassian suite of products; determine ways to optimize/improve setup and workflows, as well as identify where functionality can/cannot meet user requests.
  • Creating and managing complex configuration elements including project workflows, screen schemes, permission schemes, and notification schemes. 
  • Writing complex JQL queries to create filters, reports, and dashboards for our stakeholders.
  • Testing new features, plug-ins to ensure they are compatible.
  • Day-to-day management and administration of Atlassian product JIRA, Confluence including workflows, user accounts, custom fields, dashboards, reports, security schemas, issue schemas, project creation, etc.
  • Maintain user permissions for tools according to the needs of projects and teams.

What you bring to Komodo Health (required):

  • 2+ years of experience as a Jira Administrator or Atlassian Platform Engineer.
  • Strong experience administering Jira Software, Jira Service Management, and Confluence.
  • Hands-on experience with Atlassian Forge development.
  • Knowledge of REST APIs, OAuth, and scripting (JavaScript/TypeScript/Python preferred).
  • Understanding of workflows, automation rules, permission schemes, and issue configurations.
  • Experience managing Atlassian Marketplace apps and integrations.
  • Ability to translate business requirements into technical configurations and solutions.
  • Strong troubleshooting and problem-solving skills.

Additional skills and experience we’d prioritize (nice to have)…

  • Experience with Atlassian Cloud administration
  • Familiarity with Atlassian framework.
  • Experience with CI/CD pipelines for deploying Forge apps.
  • Atlassian certification

#LI-Remote

Komodo's AI Standard

At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.

Join us in shaping the future of healthcare intelligence.

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.