Associate User Experience (UX) Designer

Associate User Experience (UX) Designer

Company:

Boeing India Private Limited

Overview

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different  perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.  No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Find your future with us

Boeing ecommerce team is currently looking for Associate User Experience (UX) Designers to join their team in Bangalore, India. These positions will focus on supporting the Boeing Global Services (BGS) IT organization. As an Associate UX designer, the selected individual will work with the Boeing India teams and its partners and stakeholders to develop, maintain and improve the ecommerce applications.

Good communication skills are needed both verbally and written, to interact with peers and customers. Job requires working within a diverse team of skilled and motivated co-workers to collaborate on results. Other qualities for this candidate are a positive attitude, self-motivated, the ability to work in a fast-paced, demanding environment, and the ability to adapt to changing priorities.

This role will be based out of Bangalore, India.

Position Responsibilities:

• The selected candidate for this position will work on development and support of Boeing Global Service (BGS) ecommerce applications that are used to offer various parts, products and services to Business Regional & General Aviation (BRGA) as well as Commercial Airline (CA) customers across the world.
• Collaborate closely with cross-functional teams including product managers, engineers, and support teams in India, the US and other regions.
• Partner with project teams to execute user-centered design activities across product lifecycle, from discovery to delivery to ensure product usability.
• Conduct user research activities such as interviews and facilitating iterative feedback loops and define user requirements, user flows, and usability goals to make an informed design decision.
• Translate user needs and business requirements into wireframes, user flows, design alternatives and convey designs by building prototypes and style guides. 
• Conducts iterative usability tests to evaluate the efficiency and effectiveness of the designs. 
• Diagnose and prioritize usability issues and refine designs, based on recommendations and findings.
• The selected individual would need to work in close collaboration and support alignment between the UX design and technical roadmaps working closely with development and QA teams teams based in USA or other regions.
• Create and maintain UX documentation, including design specifications and interaction guidelines.
• Keep track and actively reduce technical debts (hardening the software) while working with other developers / leads / architects / SM / PO / etc.
• Experience of working in Agile teams while following the Agile & SAFe practices on software craftsmanship such as test-driven development & pair programming / peer reviews
• The selected individual would provide mentorship to junior resources and would be responsible to provide support to development of internal competency and resources for critical skill sets and be a sought-after expert that other developers can benefit from.
• This position will support initiatives of Boeing India organization related to engineering excellence, employee development, mentoring, customer engagement, etc.
• The selected individual will research & provide recommendations on new technologies / trends, best practices to improve the product development activities.
• This position would require the selected candidates to learn and work on new as well as multiple tools / skills / roles.
• Effort distribution – development (50%), maintenance (50%). However, this can change in future.
• Travel domestically and internationally as required.
• Selected candidates might have to work in shift hours (morning, general or night).

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• A minimum of 4+ years of experience in UX design with an emphasis in ecommerce.
• Strong foundation in user-centered design principles and design thinking methodology.
• Understanding in user-centered design (wireframes, visual design specifications, prototypes, style guides)
• Understanding of HTML/CSS and other UI technologies that will enable in providing detailed specifications for our developers and engineers to work from.
• Experience in using user behavior analytics data to improve user experience
• Experience with Agile methodologies
• Proficiency in Figma, Sketch, Adobe Creative Cloud, InVision.
• Experience interacting with end-users/stakeholders to gather requirements and validate designs.
• Experience performing user research, creating user interface designs and conducting usability evaluations to incorporate feedback into design solutions for a software application or system.
• Experience with responsive and mobile design along with strong prototyping skills.
• Good to have knowledge or working experience on Flinto, Pixate, Framer, Axure, Principle.
• Good to have Aviation Domain knowledge or relevant Design work Experience and passionate about Aerospace Domain. 
• Knowledge of user interface design processes and methodology, particularly as applied to web-based ecommerce applications, mobile apps, and iPad apps.
• A solid competency in storytelling. You are comfortable explaining your ideas to clients, stakeholders and to ideate the best means to present your conceptual work.
• An innate capacity for creating engaging, highly usable designs and layouts.
• Ability to communicate design rationale to senior designers, stakeholders and continuously advocate for the end user.
• Responsibly and effectively advocate for the customer in a corporate environment, fostering a shared understanding of the customer-centric intersection between design, content, business and marketing values.
• Conduct design sessions within the team. Constantly upgrade knowledge and knowhow by following happenings in the industry. 
• Time to time document entire design process of projects you have directly worked on, or projects executed by other team members. Share the case study of each project with the team,

Preferred Qualifications (Desired Skills/Experience):

• Minimum of 4+ years of experience with 4+ years of relevant experience in UX design with an emphasis in ecommerce
• Candidates with relevant certification in UI / UX skillset would be preferred
• Candidates with Aviation related application development background would be preferred.
• Candidates with experience in SAFe Agile methodologies would be preferred

Typical Education & Experience:

• Typically, 3-5 years related work experience or Relevant military experience. advanced degree (eg. Bachelor, Master, etc), preferred, but not required.

Relocation:

• This position does offer relocation within INDIA.
   

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (India)