DICK'S SPORTING GOODS

Associate Project Manager

Customer Support Center Full time

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Our company is dedicated to becoming the best sports company in the world. Join us as we build the ultimate Marketing & Media destination for athletes, starting with DICK’S Media. You will have the opportunity to shape the engine where the biggest brands in the world compete to win with our athletes.

This position is responsible for managing all production projects relating to assigned campaigns or promotions by partnering with internal and external partners to support the business priorities. The Associate Project Manager will work closely with DMN Account Managers & other cross-functional teammates within the Marketing Department to ensure smooth and continuous workflow of production processes and on-time delivery of all campaigns.  

Job Duties & Responsibilities  

Operational:

  • Provide a critical leadership role in ensuring the successful development and execution of projects across various marketing channels. 

  • Create and maintain projects for all marketing collateral from campaign approval through release.

  • Develop and maintain project scheduling, reporting, and tracking documentation and communicate schedule changes as they arise.   

  • Identify activities in project plans that are at risk and implement mitigation measures. 

  • Work closely with the project team regarding deadline extensions and/or change in scope of project and provides project alternatives and scenarios.

  • Ensure stakeholder feedback is actioned on a timely basis.

  • Develop, maintain, and optimize processes and project templates, as needed.  

System Knowledge:

  • Act as the expert in Workfront Management Software and production processes. 

  • Serve as a resource in the operation and development of Salesforce Media Cloud.

  • Assist in the maintenance of Microsoft Sharepoint file storage and access.    

Cross Functional Relationships:

  • Initiate and lead cross-functional internal project meetings needed for alignment and execution.

  • Partner with Account Managers to facilitate key decision making, remove roadblocks, and outline risks to drive the projects forward through release.

  • Create and communicate agendas beforehand, as needed, as well as recapping next steps afterwards.

  • Actively monitor project status and proactively communicate and address any challenges that put a project at risk. 

  • Communicate with cross functional teammates to adjust timelines, project scope and/or resources needed.

  • Stay current on relevant product categories and business priorities by aligning and collaborating with internal business partners.

  • Stay up-to-date on creative guidelines and assist in communicating them to internal and external partners, as needed.  

QUALIFICATIONS:

  • Bachelor's degree in Business, Marketing or equivalent work experienced preferred

  • 3-5 years’ experience

  • Project coordination with familiarity with project management workflow systems preferred

  • Knowledge of creative processes and procedures

  • Knowledge of advertising/graphic print production processes

  • Knowledge of Marketing Project Management systems

  • Project management with knowledge of project management software & the ability to create, maintain and manage project  schedules

  • Detail oriented: Excellent organization skills, and an outstanding ability to ensure delivery of multiple projects in a fast-paced environment on time

  • Critical thinker: Excellent problem-solving skills, the ability to make timely/sound decisions and implement agreed upon solutions.

  • Assertive: Ensures process and principles are adhered to, must be able to hold people accountable.

  • Team player, ability to be proactive, results oriented

  • Experience in marketing/advertising projects in a retail environment preferred. Account, production management or agency experienced a plus.  

  • Excellent oral and written communication skills

  • High level of ability and comfort level to interact and effectively communicate with all levels of personnel

  • Enthusiastic, high energy & people oriented. Enjoys project management and managing multiple initiatives in a fast-paced environment.

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VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidate during any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!